Industry Analyst Jeff Kagan on AT&T, Verizon, Sprint and T-Mobile Wireless Rankings in RootMetrics Report

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“AT&T Mobility, Verizon Wireless, Sprint and T-Mobile rankings in new report on the wireless industry,” says Technology Industry Analyst Jeff Kagan

Jeff KAGAN, Industry Analyst

“AT&T Mobility, Verizon Wireless, Sprint and T-Mobile rankings in new report on the wireless industry.” Says Technology Industry Analyst Jeff Kagan

RootMetrics published their report comparing quality, reliability and speed of wireless carriers in the United States, according to their press release, Sept 9.

Industry analyst Jeff Kagan offers comment.

“The first thing that really stands out is that there are no longer large gaps in quality and reliability between AT&T, Verizon, Sprint and T-Mobile. Using Atlanta as one example, all four carriers rankings were between 96 and 98 out of 100. That means every customer of any carrier should experience terrific quality and reliability in many markets. That’s a remarkable change over several years ago,” says Wireless Analyst Jeff Kagan.

“Over the last several years AT&T and Verizon were the best quality, most reliable and fast wireless data networks. However while AT&T and Verizon are still at the top of the list, both Sprint and T-Mobile are getting stronger each year and rising to the challenge,” says Technology analyst Kagan.

RootScore says Sprint and T-Mobile are closing the gap. They say overall performance says a good RootScore means strong overall coverage and good consumer experience.

“Sprint seems to be rising rapidly with regards to reliability in many markets. They have risen from worst to first in this category in a number of cities. This is a good start for their recovery,” says Tech analyst Kagan.

“Calls and texts are high quality for all four carriers. Each market is different across the United States and there are quality differences in certain markets. However generally speaking it looks like all four carriers are improving in all catagories over time. That means the real winner is the customer,” says Kagan.

About Jeff Kagan

Jeff Kagan is an industry analyst, consultant, columnist, author, speaker and futurist. He shares his opinion and views in many different ways over 25 years. His goal is to help you better understand our changing world, technology, industry and competition.

He is regularly quoted hundreds of times every year by the media. He writes two weekly columns and a daily press release on companies, technologies, competition and the changing industry.

He offers comment on wireless, telecom, Internet, cable television, IPTV and other tech news stories.

Kagan is known as a Technology Analyst, Tech Analyst, Wireless Analyst, Smartphone Analyst, Telecom Analyst, Telecom Industry Analyst and Principal Analyst.

Reporters: Jeff Kagan sends comments by email to reporters and the media. If you would like to be added to this email list please send request by email.

Companies and Clients: Contact Jeff Kagan to discuss setting up an “analyst briefing” or becoming a consulting client.

Contact: Jeff Kagan by email at jeff(at)jeffKAGAN(dot)com or by phone at 770-579-5810.

Visit his website: at jeffKAGAN.com to learn more.

Full Disclosure: Jeff Kagan is an independent industry analyst. He offers comment to the media on breaking news, announcements, technologies and the changing marketplace. He also writes columns and press releases offering comment, and is an author and speaker. Kagan earns a living as a consultant, analyst, speaker and author.

Twitter: Follow him at @jeffkagan

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