Accessibility Statement Skip Navigation
  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing
  • Login
  • GDPR
  • Create a Free Account
Return to PRWeb homepage
  • News
  • Resources
  • Contact
When typing in this field, a list of search results will appear and be automatically updated as you type.

Searching for your content...

No results found. Please change your search terms and try again.
  • News in Focus
      • Browse News Releases

      • All News Releases
      • Multimedia Gallery

      • All Multimedia
      • All Photos
      • All Videos
  • Business & Money
      • Auto & Transportation

      • Aerospace, Defense
      • Air Freight
      • Airlines & Aviation
      • Automotive
      • Maritime & Shipbuilding
      • Railroads and Intermodal Transportation
      • Supply Chain/Logistics
      • Transportation, Trucking & Railroad
      • Travel
      • Trucking and Road Transportation
      • View All Auto & Transportation

      • Business Technology

      • Blockchain
      • Broadcast Tech
      • Computer & Electronics
      • Computer Hardware
      • Computer Software
      • Data Analytics
      • Electronic Commerce
      • Electronic Components
      • Electronic Design Automation
      • Financial Technology
      • High Tech Security
      • Internet Technology
      • Nanotechnology
      • Networks
      • Peripherals
      • Semiconductors
      • View All Business Technology

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Financial Services & Investing

      • Accounting News & Issues
      • Acquisitions, Mergers and Takeovers
      • Banking & Financial Services
      • Bankruptcy
      • Bond & Stock Ratings
      • Conference Call Announcements
      • Contracts
      • Cryptocurrency
      • Dividends
      • Earnings
      • Earnings Forecasts & Projections
      • Financing Agreements
      • Insurance
      • Investments Opinions
      • Joint Ventures
      • Mutual Funds
      • Private Placement
      • Real Estate
      • Restructuring & Recapitalization
      • Sales Reports
      • Shareholder Activism
      • Shareholder Meetings
      • Stock Offering
      • Stock Split
      • Venture Capital
      • View All Financial Services & Investing

      • General Business

      • Awards
      • Commercial Real Estate
      • Corporate Expansion
      • Earnings
      • Environmental, Social and Governance (ESG)
      • Human Resource & Workforce Management
      • Licensing
      • New Products & Services
      • Obituaries
      • Outsourcing Businesses
      • Overseas Real Estate (non-US)
      • Personnel Announcements
      • Real Estate Transactions
      • Residential Real Estate
      • Small Business Services
      • Socially Responsible Investing
      • Surveys, Polls and Research
      • Trade Show News
      • View All General Business

  • Science & Tech
      • Consumer Technology

      • Artificial Intelligence
      • Blockchain
      • Cloud Computing/Internet of Things
      • Computer Electronics
      • Computer Hardware
      • Computer Software
      • Consumer Electronics
      • Cryptocurrency
      • Data Analytics
      • Electronic Commerce
      • Electronic Gaming
      • Financial Technology
      • Mobile Entertainment
      • Multimedia & Internet
      • Peripherals
      • Social Media
      • STEM (Science, Tech, Engineering, Math)
      • Supply Chain/Logistics
      • Wireless Communications
      • View All Consumer Technology

      • Energy & Natural Resources

      • Alternative Energies
      • Chemical
      • Electrical Utilities
      • Gas
      • General Manufacturing
      • Mining
      • Mining & Metals
      • Oil & Energy
      • Oil and Gas Discoveries
      • Utilities
      • Water Utilities
      • View All Energy & Natural Resources

      • Environ­ment

      • Conservation & Recycling
      • Environmental Issues
      • Environmental Policy
      • Environmental Products & Services
      • Green Technology
      • Natural Disasters
      • View All Environ­ment

      • Heavy Industry & Manufacturing

      • Aerospace & Defense
      • Agriculture
      • Chemical
      • Construction & Building
      • General Manufacturing
      • HVAC (Heating, Ventilation and Air-Conditioning)
      • Machinery
      • Machine Tools, Metalworking and Metallurgy
      • Mining
      • Mining & Metals
      • Paper, Forest Products & Containers
      • Precious Metals
      • Textiles
      • Tobacco
      • View All Heavy Industry & Manufacturing

      • Telecomm­unications

      • Carriers and Services
      • Mobile Entertainment
      • Networks
      • Peripherals
      • Telecommunications Equipment
      • Telecommunications Industry
      • VoIP (Voice over Internet Protocol)
      • Wireless Communications
      • View All Telecomm­unications

  • Lifestyle & Health
      • Consumer Products & Retail

      • Animals & Pets
      • Beers, Wines and Spirits
      • Beverages
      • Bridal Services
      • Cannabis
      • Cosmetics and Personal Care
      • Fashion
      • Food & Beverages
      • Furniture and Furnishings
      • Home Improvement
      • Household, Consumer & Cosmetics
      • Household Products
      • Jewelry
      • Non-Alcoholic Beverages
      • Office Products
      • Organic Food
      • Product Recalls
      • Restaurants
      • Retail
      • Supermarkets
      • Toys
      • View All Consumer Products & Retail

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Health

      • Biometrics
      • Biotechnology
      • Clinical Trials & Medical Discoveries
      • Dentistry
      • FDA Approval
      • Fitness/Wellness
      • Health Care & Hospitals
      • Health Insurance
      • Infection Control
      • International Medical Approval
      • Medical Equipment
      • Medical Pharmaceuticals
      • Mental Health
      • Pharmaceuticals
      • Supplementary Medicine
      • View All Health

      • Sports

      • General Sports
      • Outdoors, Camping & Hiking
      • Sporting Events
      • Sports Equipment & Accessories
      • View All Sports

      • Travel

      • Amusement Parks and Tourist Attractions
      • Gambling & Casinos
      • Hotels and Resorts
      • Leisure & Tourism
      • Outdoors, Camping & Hiking
      • Passenger Aviation
      • Travel Industry
      • View All Travel

  • Policy & Public Interest
      • Policy & Public Interest

      • Advocacy Group Opinion
      • Animal Welfare
      • Congressional & Presidential Campaigns
      • Corporate Social Responsibility
      • Domestic Policy
      • Economic News, Trends, Analysis
      • Education
      • Environmental
      • European Government
      • FDA Approval
      • Federal and State Legislation
      • Federal Executive Branch & Agency
      • Foreign Policy & International Affairs
      • Homeland Security
      • Labor & Union
      • Legal Issues
      • Natural Disasters
      • Not For Profit
      • Patent Law
      • Public Safety
      • Trade Policy
      • U.S. State Policy
      • View All Policy & Public Interest

  • People & Culture
      • People & Culture

      • Aboriginal, First Nations & Native American
      • African American
      • Asian American
      • Children
      • Diversity, Equity & Inclusion
      • Hispanic
      • Lesbian, Gay & Bisexual
      • Men's Interest
      • People with Disabilities
      • Religion
      • Senior Citizens
      • Veterans
      • Women
      • View All People & Culture

  • Hamburger menu
  • Cision PRWeb provides efficient communication tools to continuously engage with target audiences across multiple online channels
  • Create a Free Account
    • ALL CONTACT INFO
    • Contact Us


      11AM ET Sunday – 8PM ET Friday

  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • News in Focus
    • Browse All News
    • Multimedia Gallery
  • Business & Money
    • Auto & Transportation
    • Business Technology
    • Entertain­ment & Media
    • Financial Services & Investing
    • General Business
  • Science & Tech
    • Consumer Technology
    • Energy & Natural Resources
    • Environ­ment
    • Heavy Industry & Manufacturing
    • Telecomm­unications
  • Lifestyle & Health
    • Consumer Products & Retail
    • Entertain­ment & Media
    • Health
    • Sports
    • Travel
  • Policy & Public Interest
  • People & Culture
    • People & Culture
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR

JEM Consulting Releases Findings of 2017 State of Digital & Social Media Risk Study
  • USA - English


News provided by

JEM Consulting & Advisory Services

Jul 10, 2017, 08:00 ET

Share this article

Share toX

Share this article

Share toX

JEM Consulting, LLC
JEM Consulting, LLC

Organizations need to adopt a more comprehensive approach to risk management to address new threats coming from digital, social media and mobile. - Jen McClure, CEO, JEM Consulting

Post this

PALO ALTO, CALIF. (PRWEB) July 10, 2017 -- Companies face a growing number of risks posed by digital and social media, and are challenged to effectively and comprehensively manage them. While most organizations have policies, procedures and programs to manage more traditional IT security risks effectively, they are less mature in their management of new types of digital and social media risks. Although digital governance teams and Digital Centers of Excellence are beginning to be more common, most organizations do not yet have fully optimized, managed, and resourced processes and programs to comprehensively manage new and growing types of digital and social media risks, and are slow to adopt tools and technologies to help manage these risks. These were among the key findings of a landmark new study that surveyed more than 200 companies across a wide range of industries to track how they perceive and manage digital and social media risks today.

“The 2017 State of Digital and Social Media Risk Management” was conducted by JEM Consulting & Advisory Services, a Silicon Valley-based management consultancy. The study, sponsored by Proofpoint, highlights trends and best practices for digital and social media risk management, and provides a useful resource for teams responsible for managing the growing number and types of digital and social media risks in their organizations.

Key findings include:

• Organizations face a wide, complex and increasing number of digital and social media risks, including malware, email security, cloud-based applications, breaches, data collection storage and management, brand fraud, website security, backend systems, phishing, digital trolls, bots, denial of service (DoS) attacks, social media and imposter social media accounts and mobile.

• Regarding social media, organizations are most concerned about a wide range of both internal and external risks ranging from risk to brand reputation and employees mistakenly sharing confidential, regulated or embarrassing information via social media to hackers and trolls targeting employee social media accounts; social media scams and phishing; fraud and counterfeiting using fake social media accounts; integration with other systems such as CRM and intranet and FTC and HIPAA regulatory compliance.

• As the number and types of risks continue to expand, responsibility for managing digital and social media risks extends well beyond the IT department. These risks are still primarily managed by the IT team at most organizations. However, as the digital risk landscape expands, many other functions have primary responsibility for managing digital and social media risk, including the digital team, compliance team, marketing team, and social media team, among others.

• Digital governance teams and Digital Centers of Excellence are becoming more common at organizations to help manage digital and social media risks. Seventy percent of respondents stated that they have a digital governance team and / or a Digital Center of Excellence, yet more than 30% have no social media policy or training for employees, although the use of branded and employee social media is quickly expanding across most organizations.

• Companies are slow to adopt tools and technologies to help them manage the growing number of digital and social media risks. While organizations face a multitude of new challenges and concerns, only 33% use any tools or technologies to specifically manage social media brand, security, and compliance risks.

• Most organizations do not have a fully optimized, managed, and resourced process and program for managing digital and social media risk. Less than 10% of organizations rated their digital and social media risk management maturity level as “optimized,” and at the other end of the spectrum, more than 30% are in the still in the initial stage of developing a comprehensive program.

“Most organizations have established policies, procedures and programs to manage more traditional IT security and digital risk effectively, but are less mature in their management of new types of digital and social media risks,” stated Jen McClure, CEO, JEM Consulting & Advisory Services. “Organizations need to adopt a more comprehensive approach to risk management to address new threats coming from digital, social media and mobile. This can be accomplished through more effective collaboration between the growing number of departments and functions responsible for risk management, including not only IT, but also the digital and social media teams, compliance, marketing and others. They need to work together to update their risk management strategy and governance including policies, processes and programs to specifically address the growing number and types of threats. Companies need to develop employee training and enablement programs to help employees better understand, identify and manage these new risks; and deploy new tools and technologies to proactively identify and manage advanced attacks delivered via email, social media and mobile apps.”

“Enterprises have very clearly recognized the need to protect and mitigate risk across their owned infrastructure; however, social media and mobile communication have increasingly expanded that scope to include third-party, public and consumerized infrastructure,” said Jonathan Reedy, vice president of Digital Risk Business Development for Proofpoint. “The 2017 State of Digital & Social Media Risk Study results are echoed across our customer base. Digital channels have accelerated the potential impact of a data breach, which requires organizations to deploy sophisticated remediation measures as quickly as possible.”

The key findings of this research were presented in a webinar by JEM Consulting CEO, Jen McClure and Jonathan Lee of Proofpoint, who discussed the latest digital and social media risks facing companies today; how leading organizations are addressing and managing these risks; goals and challenges organizations are facing regarding digital and social media risk management and best practices, processes and tools to proactively identify and manage these risks more effectively. A recording of the webinar is available here.

About JEM Consulting & Advisory Services

JEM Consulting & Advisory Services is a Silicon Valley-based management consultancy for the digital age. JEM works with its clients to help them gain a competitive edge through digital and social media strategy, enablement and governance. For more information, visit http://jem.consulting.

Ashley Soka, JEM Consulting & Advisory Services, http://jem.consulting, +1 510-309-9424, [email protected]

Modal title

2017 State of Digital & Social Media Risk Management
View PDF
2017 State of Digital & Social Media Risk Management
2017 State of Digital & Social Media Risk Management

Contact PRWeb

  • 11AM ET Sunday – 8PM ET Friday
  • Contact Us

About PRWeb

  • About PRWeb
  • Partners
  • Partnership Programs
  • Editorial Guidelines
  • Resources

Why PRWeb

  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing

Accounts

  • Create a Free Account
  • Log in
  • Contact Us

Do not sell or share my personal information:

  • Submit via [email protected] 
  • Call Privacy toll-free: 877-297-8921

Contact Cision

Products

About

My Services
  • All News Releases
  • Online Member Center
  • ProfNet
Cision Distribution Helpline
888-776-0942
  • Legal
  • Site Map
  • RSS
  • Cookie Settings
Copyright © 2025 Cision US Inc.