Kalpana Joshi of Patterson Schwartz Recognized for Professional Excellence by Five Star Professional with the Five Star Real Estate Agent Award

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Kalpana Joshi accomplishes what only a small percentage of real estate agents in the Delaware-area have achieved.

Winning this award is the greatest honor. This award shows that we were right in trusting our gut and working our business with honesty, kindness, and most of all empathy.

Five Star Professional is pleased to announce Kalpana Joshi, Patterson Schwartz, has been chosen as one of Delaware’s Five Star Real Estate Agents for 2016.

“Winning this award is the greatest honor. There are many professionals out there that will tell you that you care too much, and that business is business. This award shows that we were right in trusting our gut and working our business with honesty, kindness, and most of all, empathy. We are lucky to work with a company that supports our style of working and share this award whole-heartedly with them, because without the support of your company, broker, and other agents, it would not be possible to be where we are today,” Kalpana Joshi, Patterson Schwartz.

Five Star Professional partnered with Delaware Today to recognize a select group of Delaware-area real estate agents who provide quality services to their clients. Less than 4% of real estate agents in the area were selected. Kalpana will be featured, along with other award winners, in a special section of the November issue.

“We have a great family team that works together. Myself, my daughter and my brother. As a result of the dynamics of our team, we work with a very diverse group of clients, from people just moving to the country, young professionals finding they first home, new families beginning their lives together, to retirees trying to find a nice place to settle down. We don't treat our work as a job, but as a lifestyle. Buying and selling your home is no easy thing. Homes come with memories, emotions, and lots of hard work. We recognize that and don't treat homes just as property, but as another piece of our clients. We give more than 100% of ourselves during the process because we know what it means to buy or sell your home,” Kalpana Joshi.

The Five Star Real Estate Agent award program is the largest and most widely published real estate agent award program in North America. Agents are measured using an objective, in-depth research methodology with significant focus on customer feedback and overall satisfaction.

“Five Star Professional’s research is extensive, with more than 10 million consumers, peers and other stakeholders contacted each year. We are relentless in our efforts to identify those professionals with the utmost standard of excellence,” Jonathan Wesser, Research Director, Five Star Professional.

“I initially learned about the real estate profession through a close friend who would take me along to some of her appointments. It looked like something I would enjoy so I thought I would try it out. Yet, I believe what's most important is not what got me started in this profession, but why I stayed. While you're helping a client try to find their special home, you spend months and months getting to know them and creating a special bond. There are many hard and stressful times that both the agent and the buyer go through during the whole process, but that big day, the day you close on the house you've been working towards makes it all worth it. You see a genuine happiness and excitement radiating from someone that you can't help but feel some of that as well. To know that this will be a client that may start raising their own family, start their journey into adulthood, or whatever path their future holds, the memories that will be created will be in the home you helped them find. There are many people out there that can help you sell or buy a house, but we are here to help you buy or sell a home,” Kalpana Joshi.

About the research process:

Now in its 14th year, Five Star Professional conducts in-depth, market-specific research in more than 45 markets across the United States and Canada to identify premium service professionals.

Five Star Professional contacts thousands of recent homebuyers to identify award candidates. Phone, mail and online respondents rate their real estate agent on 10 satisfaction criteria. Candidates with a qualifying client satisfaction rating move on to be evaluated on objective criteria such as experience, production levels and disciplinary and complaint history.

Real estate agents do not pay a fee to be considered or awarded. For more information, visit http://www.fivestarprofessional.com.

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