Whether we are a part of annual family vacations or welcoming our business guests, we truly are their home away from home. Every day is like being a conductor of a symphony, and at the end of the day is the standing ovation.
KELOWNA, British Columbia (PRWEB) October 16, 2018
A Kelowna hotel has been named as one of the top Choice hotels in the country for guest hospitality and service.
The Comfort Suites Kelowna recently received the Silver Hospitality Award for being in the top 25 per cent of more than 300 Choice Hotels Canada locations across the country.
“Given today’s competitive landscape and increasing guest demands, this is no easy feat. There’s no doubt you and your staff worked tirelessly and went above and beyond everyday to achieve the performance you did in 2017,” said Kent Hull, Choice Canada Franchise Performance Consultant, in announcing the award to the Comfort Suites Kelowna’s general manager Carla Carlson.
The franchiser of 10 hotel brands, including Comfort Suites, Comfort Inn, Quality Inn and the Ascend Hotel Collection, Choice Hotels Canada recently started the new silver tier designation to its hospitality awards. Assessed from independent quality reviews and guest satisfaction reports, the awards recognize properties that have excelled in meeting consumer expectations, including high standards in customer service, housekeeping and product quality.
“For me, I truly am intrinsically motivated in such that I really like to see others succeed. I love when our team is performing at their best or striving to do their best. This truly creates a great environment and naturally, the outcome is the best service for our guests and travellers,” says Carlson.
This is not the first time that Comfort Suites has been recognized as one of the best hotels in Kelowna. It has also received distinction as one of the Kelowna hotels that TripAdvisor users rate highly, and has been awarded with a 2017 Certificate of Excellence as well as a 2018 Travellers Choice Award from the online travel site.
The Comfort Suites Kelowna has received many favourable reviews both online and also from testimonials written by repeat guests, who comment on the hotel’s hospitable service, well-appointed rooms, and family and business friendly facilities.
“We have so many repeat guests. Whether we are a part of annual family vacations or welcoming our business guests, we truly are their home away from home. Every day is like being a conductor of a symphony, and at the end of the day is the standing ovation,” says Carlson.
“The staff is very friendly and helpful,” adds Julie Szilagyi, who with husband Don stay at the Comfort Suites every time they visit Kelowna.
“Our son and family were in from Ontario recently and they were so happy and amazed how well they were treated in the hotel. From the staff to the breakfast to the clean, comfortable rooms, we love staying there. I refer to the hotel as our home away from home.”
About the Comfort Suites Kelowna:
Opened in 2010, the Comfort Suites Kelowna is owned by hospitality development company Braemar Group. Located on Highway 97, a short drive from the Kelowna International Airport and Downtown Kelowna as well as numerous Okanagan wineries, golf courses, shops and restaurants, the hotel has 83 luxuriously appointed suites in 11 distinctive room types. The pet-friendly hotel also features an indoor pool with 40 ft. waterslide, a fitness room, business facilities and meeting space.
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Comfort Suites Kelowna