CloudCoaching International Announces KnowledgeNow on Salesforce AppExchange, the World's Leading Enterprise Apps Marketplace

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CloudCoaching International (CCI) customers can now deliver contextual, humanized training, coaching, communications and more – right within Salesforce.

Train, Coach and Empower with KnowledgeNow

Train, Coach and Empower with KnowledgeNow

Combining the power of Salesforce with KnowledgeNow’s capacity for true behavior change will provide customers an easy, secure way to access all the communication, training and coaching capabilities required to empower their organizations.

CloudCoaching International (CCI) today announced it has launched KnowledgeNow on Salesforce AppExchange, empowering businesses to connect with customers, partners and employees in entirely new ways.

KnowledgeNow (patented) puts “CloudCoaches” inside the Salesforce sidebar; these coaches not only deliver training to help people maximize their use of Salesforce, but they also deliver any training, reinforcement and communications that the customer wishes to provide to their end users. The concept behind the technology is based on CCI’s philosophy that learning must be predictive, personalized and connected, in order to truly change behaviors in today’s learners.

Built on the Salesforce1 Platform, which brings together groundbreaking cloud apps for sales, service, marketing, community and data science, KnowledgeNow is currently available on the AppExchange at http://www.appexchange.com.

KnowledgeNow Key Features

  • Patent for “System and Method for Superimposing a Context-Sensitive Virtual Agent on a Web-Based User Interface”
  • Provides onboarding, team training and coaching, executive messaging (through MessageNow), and more to users, when and where they need it (on mobile or desktop with HTML5 Playback on Chrome, Safari, Firefox and Internet Explorer 9+).
  • Provides humanized learning via video CloudCoaches (built and customized by the customer or by CCI) that can be customized to the end user’s specific role and needs, along with related contextual content (documents, video and web links) within the CloudCoach menu.

Availability on the Salesforce AppExchange means that customers can count on easy access and a smooth deployment when they give their organizations the learning, psychology, and technology best practices -- established over 35 years by CCI’s founders, Tony Robbins, Walter Rogers and Jim Cossetta -- that are at the core of KnowledgeNow’s design and methodology.

Comments on the News
Tony Robbins and Walter Rogers say of the move: “We are excited to bring our revolutionary technology to the Salesforce AppExchange. Combining the power of Salesforce with KnowledgeNow’s capacity for true behavior change will provide customers an easy, secure way to access all the communication, training and coaching capabilities required to empower their organizations. For leaders who want to inspire and ignite their organizations and harness all the capabilities that Salesforce has to offer, KnowledgeNow will provide the innovative, powerful solutions to reach their people in the exact right way and at the exact right moment.”

“Companies are looking to transform the way they connect with customers, partners and employees to thrive in today’s connected world,” said Ryan Ellis, VP, Product Management, Salesforce1 Platform & AppExchange, Salesforce. “By leveraging the power of the Salesforce1 Platform, CCI provides customers with the proven social, mobile and connected cloud technologies to accelerate business success.”

About Salesforce AppExchange
Salesforce AppExchange is the world’s leading enterprise apps marketplace that empowers companies to sell, service, market and engage for the Internet of Customers. With more than 2,600 partner apps and more than 2.8 million customer installs, it is the most comprehensive source of social, mobile and connected cloud apps for business.

Salesforce, Salesforce1, AppExchange and others are among the trademarks of salesforce.com, inc.

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Rich Nazzaro
@CCI_INTL
since: 08/2012
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