KUBRA Announces Dates and Location for iConnect 2020 Conference

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Tony Hawk to keynote tenth annual iConnect Client Conference in Scottsdale, AZ, April 6-8, 2020.

iConnect is a one-of-a-kind event that allows utilities from across North America to learn from each other and discuss the challenges they face day-to-day in improving customer experiences in an intimate and hands-on setting.

KUBRA, the leading customer experience management solution provider, today announced the details of its tenth annual iConnect Client Conference. On April 6-8, 2020, KUBRA will host iConnect 2020 at the Omni Scottsdale Resort & Spa at Montelucia in Scottsdale, AZ.

Due to the special ten year anniversary of the conference, KUBRA is returning to the place it started: Scottsdale, AZ. The first iConnect conference was held in 2011 with a small group of 28 attendees. Since then, the conference has grown to include nearly 200 attendees and has been held in locations across the United States.

This year, the conference will feature skateboarding legend Tony Hawk as the special keynote speaker. One of the most famous skateboarders of all time, Tony Hawk helped the sport gain unprecedented popularity. In addition to his skateboarding success, Tony built a billion dollar empire from the ground up, with ventures including one of the most popular video game franchises in history, a clothing company, world-touring skateboarding exhibitions, two books, and regular appearances on television and film.

Attendees can also expect industry-leading speakers, utility-presented case studies, exciting KUBRA product updates, and engaging networking events including a Client Appreciation Dinner and early arriver social events. KUBRA will also announce the winners of its annual Experience Better Awards that recognize client projects that go above and beyond the norm in the areas of innovation, delivery speed, customer engagement and overall effort.

“iConnect is a one-of-a-kind event that allows utilities from across North America to learn from each other and discuss the challenges they face day-to-day in improving customer experiences in an intimate and hands-on setting,” said KUBRA President and CEO Rick Watkin. “It also gives our clients and partners an interactive environment where they are able to learn about our solutions, attend training sessions with members of our team, network with industry peers, and have direct input in how we continue to improve and optimize our solutions for the future.”

iConnect 2020 attendees can expect to:

  • Hear from utility peers and learn from their experiences as they’ve worked to improve billing, payments, and customer communications.
  • Collaborate and share knowledge at a number of networking opportunities and breakout sessions.
  • Learn about new solutions from KUBRA and help guide the direction of KUBRA solutions to support their goals.
  • Participate in workshops dedicated to sharing ideas on how to get the most out of their KUBRA products.
  • Enjoy everything that makes Scottsdale unique: beautiful desert scenery, sunny weather, and delicious food.

Registration for iConnect 2020 will open on August 19, 2019. To learn more about the conference, visit https://www.kubra.com/iconnect.

About KUBRA
KUBRA provides customer experience management solutions to some of the largest utility and government entities across North America. Our portfolio includes billing and payment, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of the Hearst Corporation. Visit https://www.kubra.com for more information.

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Alison Copeland
KUBRA
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