Just because someone doesn’t like their employer does not mean that they’re Disengaged.
ATLANTA (PRWEB) October 10, 2019
Just because someone doesn’t like their employer does not mean that they’re Disengaged. According to a new study by Leadership IQ, 26% of employees are ‘Motivated But Unhappy.’ These employees do not recommend their company as a great organization to work for, but they are motivated to give 100% effort at work.
While traditional statistics categorize these employees as Disengaged, these outmoded typologies miss a critical piece of employee engagement; namely employee motivation.
This new study, called Disengaged Employees Are More Motivated Than You Think, discovered that traditional employee engagement statistics are incorrectly categorizing Motivated But Unhappy employees as disengaged.
Using an advanced statistical technique called k-means cluster analysis, Leadership IQ discovered that while these 26% of employees are having a poor employee experience, they are highly motivated to give their best effort at work.
Leadership IQ, a leadership training and research company, compiled these results after surveying 31,664 employees across 63 organizations using 2 distinct engagement survey questions:
- I am motivated to give 100% effort when I’m at work.
- I recommend this company as a great organization to work for.
The study also discovered 4 key areas that are causing this poor employee experience:
- While Engaged employees feel that “Actually practicing this organization's values is critical to my success here,” the Motivated But Unhappy employees do not see the same connection between practicing the organization’s values and achieving success.
- While Engaged employees feel that “When a serious error occurs, top leaders can be counted on to take proper corrective action,” the Motivated But Unhappy employees do not share their confidence.
- While Engaged employees feel that “My leader encourages and recognizes suggestions for improvement,” the Motivated But Unhappy workers take a dim view of their leaders’ performance.
- While Engaged employees believe that “When I share my work problems with my leader, he/she responds constructively,” the Motivated But Unhappy employees do not believe their leader responds constructively.
Motivated But Unhappy employees are nearly as motivated as engaged employees, but they see numerous problems with their current workplace and culture. This will have a significant impact on their turnover rates, and could eventually impact their productivity, quality, and more.
“We must stop labeling every employee who doesn’t like their company as Disengaged,” says Mark Murphy, CEO of Leadership IQ and lead study author. “Those employees who think their workplace needs to improve might actually be some of the most motivated and high-achieving employees. Instead of labeling them Disengaged, companies need to spend more time addressing their concerns.”