Leading with Emotional Intelligence: The Work/Life Balance Track at the 2020 Global TapRooT® Summit

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Emotional Intelligence (EI) is the ability to understand and manage your own emotions, as well as those of the people around you. It is an important characteristic in the business world - research shows that those with high EI have higher earning potential and are respected leaders. But, how is it measured?

Sometimes people think EI is measured by how nice a person is. Let's think about this. Have you ever felt a little uncomfortable around someone who just seems too nice? At times, do you feel that the person's excessive compliments are a little too shallow? Well, science supports your feelings.

System Improvements Inc. is gearing up for its 2020 Global TapRooT® Summit, March 9-13, at Horseshoe Bay Resort, near Austin, Texas. Multiple tracks are being offered, among them is the Work/Life Track, led by Barb Carr, Editorial Director and TapRooT® Instructor for System Improvements. The Work/Life Balance Track is proving to be a much-needed topic, as most working professionals encounter some level of conflict about the balance between career and life.

Carr is the instructor for the session, Leading with Emotional Intelligence, and she notes that, "Sometimes people think EI is measured by how nice a person is." Carr continues, "Let's think about this a moment. Have you ever felt a little uncomfortable around someone who just seems too nice? At times, do you feel that the person's excessive compliments are a little too shallow? Well, science supports your feelings.

"EI is not a means to manipulate people. It is about being self-aware, having self-control, and expressing emotions while also acting in a judicial and empathetic way towards others. These are the characteristics that are measured. EQ (Emotional Quotient) is a measure of one's EI, often as represented by a score in a standardized test. It's not an assessment of how 'nice' a person is. It's possible for an overly nice person to score very low on the EQ scale."

Here is a list of the Best Practice Sessions in the Work/Life Balance Best Practice Track:

  • Live Your Core Values - Barb Carr
  • Strange Way to Live - Rock Star Carl Dixon
  • Leading with Emotional Intelligence - Barb Carr
  • Lessons from Space - Astronaut Jim Wetherbee
  • Leveraging Your Non-Verbal Communications at Work - Barb Carr
  • Using TapRooT® to Improve Meeting Effectiveness & Minimize Meeting Waste - Kevin McManus
  • Workplace Strategies for Mental Health - Benna Hughes & Barb Carr
  • Roadmap to Success - Rick Hulse

Carr brings an inspired balance of practicality, curiosity, humor, innovation, and reliable research to her TapRooT® books, blog, podcasts, webinars, courses, and presentations—whether the focus is task analysis, body language, auditory messaging and nonverbal communication, evidence collection, investigative interviewing, or human factors engineering.

To learn more about how Emotional Intelligence figures into leadership, register for Barb's Work/Life Balance Track and her Pre-Summit course, TapRooT® Evidence Collection and Interviewing Techniques to Sharpen Investigation Skills.

About System Improvements Inc. – TapRooT®

Founded in 1988, TapRooT® solves hurdles every investigator faces. TapRooT® root cause analysis takes an investigator beyond his or her knowledge to think outside the box. Backed with extensive research in human performance, incident investigation, and root cause analysis, TapRooT® is a global leader in improved investigation effectiveness and productivity, stopping finger-pointing and blame, improving equipment reliability, and fixing operating problems.

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Susan Napier Sewell
@Freeforall
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