Stop Investing in Perishable Results: LifeWings Lean + TeamSTEPPS Toolkit Makes Improvements Permanent

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To end the cycle of improvement followed by regression, LifeWings, world leader in sustainable operational excellence, introduces a revolutionary three-step system for building an efficient, waste free organization run by staff with a culture of accountability and high reliability while incorporating the reimbursement changes coming with the Affordable Care Act. Using Lean to permanently improve processes and TeamSTEPPS to create medical teams that embrace standard handoffs, time outs, checklists, protocols, and scripts, LifeWings creates high performing organizations resulting capable if surviving dramatic changes to reimbursements:

Three steps to building a highly effective lean medical team with LifeWings:

First, LifeWings blends all of the elements-- PLC, TeamSTEPPS, plus Toyota Lean process improvement-- into one united effort, one that provides administrator, physician, and nursing engagement and support of standardized work at the outset, and sustained results over time.

Second, LifeWings helps teams to build an operationally enhanced patient experience by using Lean to create standard practices for improved on‐time starts, optimized patient flow, and patient and procedure room readiness. The LifeWings coaches help teams create fully balanced staffing, scheduling, and surgical or procedure block times. Result? Quality, safety, and cost effectiveness. But, it doesn't matter how efficient these standardized practices are, if staff don't, or won't, use them.

Third, LifeWings creates a culture of accountability. To ensure accountability, LifeWings changes organizational culture through TeamSTEPPS training to ensure every member of the team can make a stop‐the‐line assertive statement, communicate without error, and collaborate like an expert team.

LifeWings guarantees that staff will have the knowledge to create new safety tools and standardized work on their own, and be able to train fellow staff members on how to create, implement, and use new tools for lifelong improvements. ROI (Return on investments) are based on savings, cost avoidance, waste reduction, efficiency, and volume increases. ROI is guaranteed by LIfeWings.

For examples of Return on investment hospitals have achieved after implementing LifeWings principles go to :

About LifeWings Lean + TeamSTEPPS Coaches

LifeWings Lean Coaches are experts in HosinKanri process, strategic planning, in‐station process control, metrics development and use, employee engagement, standardized work, organizational design, total productive maintenance, 5‐S standardization, Kaizen events, value stream mapping, and the Just in Time material flow pull systems.

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Stephen Harden
Lifewings Partners, LLC
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Angela Myers
LifeWings Partners, LLC
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