These new features are critical to our clients—both agencies and enterprise businesses.
St. George, Utah (PRWEB) July 16, 2013
Today LogMyCalls announced dramatic feature upgrades that will immediately improve the call tracking experience for every client. These features will simplify number management and add flexibility to call tracking accounts. Here are a few of the new and updated features:
Whisper Message - A “whisper message” is a brief message announced to a phone rep. For example, upon answering the phone, the phone rep hears, “Call from ABC Marketing’s Facebook campaign,” and then the call connects with the caller. Phone reps are quickly prepped to handle the call by knowing the call source, and with whisper messages your marketing ROI is loud and clear.
Call Recording On/Off - LogMyCalls users with the call recording feature now have the ability to disable call recording for selected call tracking routes.
New Manage Numbers User Interface – LogMyCalls has redesigned the Manage Numbers section to be more intuitive, giving users the ability to manage their call tracking routes with greater ease. New data columns give users a detailed snapshot of the call tracking routes, and editing shortcut icons make revising tracking number management much faster.
LogMyCalls is utilized by SMBs, enterprise-level companies, and agencies throughout North America. These businesses use LogMyCalls to track which keywords, campaigns and marketing channels are generating phone calls. LogMyCalls uses speech recognition technology and sophisticated algorithms to track marketing ROI, gather call analytics data, and automate marketing and CRM actions via Webhooks.
“These new features are critical to our clients—both agencies and enterprise businesses,” said CEO Jason Wells. “Call recording on/off allows businesses sensitive to call recording—such as lawyers and financial businesses—to use call tracking. Whisper messages allow agencies to literally advertise to their clients every time the phone rings.”
About ContactPoint, makers of LogMyCalls
LogMyCalls is the next generation of intelligent call tracking and mobile marketing automation. This award-winning application allows businesses to gather conversation analytics and track phone calls generated via SEM, SEO, PPC and other online traffic channels. It allows marketers to score leads, map close rates and even automate marketing. LogMyCalls marries big data and phone calls. It is a service of ContactPoint. For more information visit LogMyCalls.com or call 866-811-8880.