In the computer world, the definition [Managed IT] is more specific and usually means the 24x7 monitoring and the day-to-day IT administrative duties of a whole network.
Hoboken, New Jersey and New York City, NY (PRWEB) December 17, 2013
An article by eMazzanti Technologies, an IT support specialist in the New York City area, identifies three signs companies can use to determine if managed IT (using an external computer expert) is a viable option. The article is entitled: “3 Signs You Need Managed Services.”
“Managed services can be generally defined as outsourcing day-to-day management responsibilities,” said Jennifer Mazzanti, president, eMazzanti Technologies. “In the computer world, the definition is more specific and usually means the 24x7 monitoring and the day-to-day IT administrative duties of a whole network.”
How a company knows it can benefit
The two most important indicators for most business owners are going to be whether a change will save them time and/or money.
Analyze your current practices to get an accurate accounting of how much IT services and support are currently costing. Could managed IT lower your costs and free up time for employees that are pulled from their regular duties? If signs are pointing to ‘yes,’ then can costs be compared to an estimate from a reputable managed services provider and an informed decision can be made.
Below are some signs that it might be time for a company to make the move to managed services.
1. No dedicated IT professional on staff
Many (if not most!) small- to medium-sized businesses have IT needs that will quickly overwhelm the time and skills of the unlucky staff member who isn’t an IT professional—but just happens to be the most tech-savvy person around. Many business owners find themselves in a tough position trying to keep control of technology needs while also running business.
Even if the tech support task is delegated to someone else, it still means someone on the staff is spending a large amount of time fixing IT problems rather than being productive at their job. And they probably don’t have the time or tech knowledge to plan for future IT needs—potentially dooming a company to a continually reactive cycle that never addresses future growth, challenges, or demands on a network.
If a business doesn't have a dedicated IT person, managed services may be the right substitute. Rather than paying the salary and benefits for another employee, a company could pay a reduced amount for managed services.
2. The IT professional is swamped with everyday tasks—and things are falling through the cracks.
Is the in-house IT person staying on top of software licensing? Are security updates and upgrades being run continually on all your computers, servers, and other devices? Even a single seasoned professional can be overrun with work that keeps piling up, and the biggest culprit is the everyday management and monitoring tasks that get delayed or sidelined when a higher priority issue comes up.
If an IT professional needs help with the daily tasks in order to concentrate on the more important projects, managed services can supplement existing resources.
About eMazzanti Technologies
eMazzanti Technologies’ team of trained, certified experts provide 24x7 outsourced IT support to help ensure business productivity, address challenges of growth, cloud computing, mobility, critical business continuity and disaster recovery demands. The consultancy has special expertise in manufacturing, distribution, retail and PCI compliance, financial, architectural, engineering, construction, government, educational, legal services, accounting, marketing communications, and healthcare market segments, while maintaining high customer satisfaction levels. Flexible support plans range from fixed-fee, around-the-clock network management where eMazzanti functions as an extension of a businesses’ IT staff, to a custom-solution provided on an as-needed basis. eMazzanti serves the Hoboken, NJ and NYC area markets as well as regional, national and international business support requirements. The IT firm is Microsoft's 2012 Partner of the Year and on-going Gold Partner, Microsoft Northeast Region Partner of the Year, a four-time recipient of WatchGuard's Partner of the Year and has achieved the Inc. 5000 list for the fourth year in a row. Download the free article: How to Select an IT Provider here. More than 400 companies trust their IT support needs to eMazzanti Technologies. For more information, contact: Carl Mazzanti 201-360-4400 or emazzanti.net. Twitter: @emazzanti , Facebook: Facebook.com/emazzantitechnologies.