Métier Releases New Knowledge Management Tool

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Customers will be able to learn and interact with new knowledge management tool to reduce training time and improve efficiencies.

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By providing an easy, contextual method for getting information, we help build a culture of knowledge that yields better decisions, process improvements and change management for our customers.

Métier, the business management and optimization platform, announced a new knowledge management tool that integrates with Métier’s platform for users to learn, interact and get answers quickly. This tool is offered to Métier platform users at no additional cost.

Métier’s knowledge management tool provides access to articles, new product release updates, job aides and answers to frequently asked questions to ensure that users are getting help in context of their work. Rather that digging through lengthy help manuals or message boards, the search-based interface allows users to find information by category, tags and content. In addition, the knowledge management tool encourages interaction and feedback by providing users with the ability to suggest new articles and rate articles as helpful or not helpful.

“We wanted to provide customers with an interactive system that leverages best practices and delivers need-to-know information quickly,” said Anthony Comfort, director of professional services at Métier. “Our new knowledge management system does this and much more. By providing an easy, contextual method for getting information, we help build a culture of knowledge that yields better decisions, process improvements and change management for our customers.”

Métier platform users will be able to access this new knowledge management tool in the next core release. If you are interested in using or licensing Métier’s technology, please contact sales(AT)metier.com to sign up as a customer or channel partner.

About Métier

Métier provides an award-winning business management and optimization platform that is built upon a foundation of industry-enhancing patents based on computational semantics. Métier’s platform combines project portfolio management software, big data analytics and business intelligence to ensure organizations are getting their ideas to market quickly and making improvements that affect the bottom line. Founded in 1998, Métier works with customers globally, across public and private sector industries. For more information about how Métier can help your organization workforward, visit http://www.metier.com or call 1.877.965.9501.
workforward® is a registered trademark of Métier.

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Kate Horn
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