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mhvDirect Cuts Lead Response Time, Improves Close Rate; 24/7 System Captures All Calls, Auto Responds, Provides Feedback and Training

mhvDirect™ is an optional call tracking service that allows MHVillage customers to use an assigned local phone number to field calls and provide round-the-clock information on homes for sale or rent.


News provided by

MHVillage

Mar 27, 2019, 07:30 ET

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mhvDirect call tracking from MHVillage
mhvDirect call tracking from MHVillage

GRAND RAPIDS, Mich., March 27, 2019 /PRNewswire-PRWeb/ -- MHVillage, the nation's top marketplace for manufactured housing, now provides manufactured housing professionals with a sales tool that helps cut response times, nurture leads, provide training and generally improves sales.

mhvDirect™ is an optional call tracking service that allows MHVillage customers to use an assigned local phone number to field calls and provide round-the-clock information on homes for sale or rent.

Studies show it takes five to 12 follow-ups to get a sale, but on average only two follow-up attempts get made. An automated sales follow-up process converts more prospects into buyers with mhvDirect.

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When home buyers or potential residents call a number, a community or retailer can choose where those calls go. For example, if the office is staffed, the call goes to the office phone. If the sales person is in the field, the caller can be sent to a mobile phone. After hours? You can have callers hear a pre-recorded message with all the important sales info.

Whatever happens or whatever time it is, mhvDirect has home sellers covered!

The sales tool also allows for automated follow-up with customers through text messaging. And if an organization has a full sales team, tracked calls can be used for reporting and training purposes.

The mhvDirect™ Line Up of Features:

  •     Capture Incoming Caller ID
  •     24/7 Answering System
  •     Route Incoming Calls to Your Preferences
  •     Promote Return Visits to Your Listings on MHVillage
  •     Automate Text Follow-Up Messages
  •     Provide Call Reporting and Analytics
  •     Record Calls for Training and Coaching Purposes
  •     Pre-Qualify Prospects in Real Time
  •     Receive Real Time Notification of Incoming Calls

Studies show it takes five to 12 follow-ups to get a sale, but on average only two follow-up attempts get made. An automated sales follow-up process converts more prospects into buyers with mhvDirect.

Track incoming calls, send automatic text message follow-ups, promote return visits to your MHVillage listing, pre-qualify prospects in real time, and much more. With mhvDirect, the sales team never has to worry about missed calls or wasted leads.

The service can be added to any professional MHVillage sales center. It provides a local telephone or toll free number of the customer's choosing. That contact number can be used on MHVillage listing pages. As a result, sales people capture more leads and make more deals!

Contact the Customer Service Team at MHVillage.com with any questions. MHVillage staff will help you set up a new mhvDirect™ account today.

Watch a free MHVDirect™ webinar here, call (800) 397-2158 or visit your MHVillage account dashboard to learn more.

SOURCE MHVillage

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