We are pleased that Microsoft has recognized our commitment to ongoing ITAM education and training, and ultimately, to achieving customer satisfaction.
Edinburgh, UK (PRWEB UK) 13 August 2015
Microsoft has awarded Axios Systems with Silver status in the Microsoft Software Asset Management Competency. This accreditation follows the successful launch of assystITAM, Axios’ integrated solution for IT asset management and service management (ITAM/ITSM). The solution helps increase productivity and reduce costs for IT and enterprise organizations.
To achieve this accreditation, Axios undertook a number of tasks, including passing a Software Asset Management exam and completing a Microsoft Business Assessment.
Microsoft also sought written references from Axios customers. Each customer was asked to complete a confidential survey on service delivery, satisfaction and recommendations. This feedback helped demonstrate Axios’ level of understanding and skills related to Software Asset Management, and showcases the company’s commitment to customer support.
Scott Leckie, CTO of Axios Systems, said: “Achieving this competency demonstrates our knowledge, awareness and commitment to understanding the principals of Software Asset Management and Microsoft licensing in order to support our customers.”
Tasos Symeonides, CEO of Axios Systems, said: “Ensuring our customers receive marketing-leading support and advice is a key part of the service we deliver. We are pleased that Microsoft has recognized our commitment to ongoing ITAM education and training, and ultimately, to achieving customer satisfaction. ITAM is critical to maintaining a cost-effective IT infrastructure, so we take great pride in helping our customers achieve greater efficiencies.”
Axios is a member of the Microsoft Partner Network.
Want to improve your IT asset management? Learn more about assystITAM.
About Axios Systems
For over 25 years, Axios Systems has been committed to delivering innovative IT Service Management (ITSM) solutions that help customers improve not only their infrastructure operations but also to enhance service delivery across business functions including HR, Facilities Management and Finance. Axios is recognized as a world leader by leading analysts and their global client base, with a 100% focus on service management technologies.
Axios’s enterprise ITSM software, assyst, is purpose-built to transform IT departments into profitable business-focused customer service teams. assyst adds tangible value to each client’s organization by building on the ITIL® framework to help solve their business challenges across the organization.
In 2014, assyst was accredited for all fifteen PinkVERIFY™ ITIL® processes. Axios Systems was the first technology vendor to achieve this within a single solution.
For more information, please visit our website at http://www.axiossystems.com
Press Contact: pr(at)axiossystems(dot)com