Our integration technology allows MMS providers to focus on what really makes a difference: optimizing their business processes. We look forward to helping them cut fulfillment times, raise first-time-fix rates and significantly lower their mobile TCO.
Salt Lake City, Utah (PRWEB) September 08, 2014
MobiChord, a leading technology provider of integrated and automated mobile support solutions, today announced plans to release its new integration solution for providers of managed mobility services (MMS) at AirWatch Connect™ Atlanta 2014, taking place Sept. 8-11.
MMS providers support multiple customers with a variety of enterprise mobility management (EMM) systems, carriers, and user directories that are hosted by various parties. The scalability of managed mobility services is limited by a lack of data security and the complexity of delivering services across multiple systems, instances and consoles.
MobiChord’s integration and automation technology for MMS providers reduces the system and data complexities of mobile ecosystems. It also allows a more efficient service delivery at a lower cost from a single ITSM/ITAM system like ServiceNow®.
Key benefits of the MobiChord integration include:
- Scalability: Plug and play multi-tenancy connecters for leading EMM systems like AirWatch® by VMware and integration of wireless carriers/TEM information.
- Data integrity: Consolidated customer device inventory and assets.
- Less complexity: One console support with reduced training efforts.
- More efficiency: Streamlined and automated device on and off boarding, mass-enrollment, application deployment reset passcode and more directly from the ITSM system and user self-service capabilities.
- Reduced costs: Reduced mobile TCO by more than 25 percent through automation, integration and transparency.
“We are excited to present our new solution to the AirWatch Connect community this year,” said Herbert Uhl, co-founder and CEO, MobiChord. “Our integration technology allows MMS providers to focus on what really makes a difference: optimizing their business processes. We look forward to helping them cut fulfillment times, raise first-time-fix rates and significantly lower their mobile TCO.”
“Building a scalable and reliable mobile support infrastructure is an important step for organizations transforming their business with enterprise mobility,” said John Marshall, senior vice president and general manager, AirWatch by VMware. “With MobiChord and AirWatch, customers have the ability to seamlessly streamline these mobile IT support services.”
We believe that mobile support services are essential to unleashing the full potential of mobility. MobiChord continuously challenges the status quo of mobile support services with integration, automation and delegation. Our technology is purpose-built to reduce complexity, increase speed and generate transparency that allows MMS providers, enterprises and public sector to provide better mobile services. The MobiChord integration and automation hub provides a scalable mobile support infrastructure with consistent data and easy-to-use interfaces that build streamlined processes for a great mobile support experience. MobiChord’s unique approach significantly reduces mobile TCO by improving fulfillment times, raising first-time-fix rates and keeping wireless costs under control. Our customers range from a couple of hundred to over one hundred thousand mobile devices across all industries all over the globe.
MobiChord is a trademark of MobiChord, LLC. All other brand and product names are trademarks or registered trademarks of their respective holders. VMware and AirWatch are registered trademarks or trademarks of VMware, Inc. or its subsidiary in the United States and other jurisdictions. The use of the word “partner” or “partnership” does not imply a legal partnership relationship between VMware and any other company.