“Enterprises need to manage mobility like other services,” said Herbert Uhl, CEO of MobiChord. “By leveraging ServiceNow, MobiChord automates interactions with mobility management teams and drastically reduces wasteful spending."
Las Vegas, Knowledge15 (PRWEB) April 21, 2015
MobiChord today released its flagship mobility management solution on the newly launched ServiceNow Store, empowering organizations to make mobility management a true service management function. Built on the ServiceNow platform, the new mobility suite automates mobile device and wireless expense management, driving down support manpower and wireless costs.
The ServiceNow Store is a commercial enterprise application marketplace that allows customers to purchase and download a broad-range of third-party applications and integrations to improve their IT and business operations. Using the ServiceNow Store, customers have easy access to apps that consumerize their employees’ service experience, automate workflows across departments, integrate IT operations and deliver performance analytics. By unleashing the power of service management across the enterprise on one platform, organizations can improve efficiency and lower the cost of service delivery.
The ServiceNow Store was unveiled today at Knowledge15, ServiceNow’s annual global user conference.
“Enterprises need to manage mobility like other services,” said Herbert Uhl, CEO of MobiChord. “By leveraging ServiceNow, MobiChord automates interactions with mobility management teams and drastically reduces their hands-on support time, freeing them to do more proactive work. It also lets end-users manage many of their needs – all within corporate policy – through a self-service portal and reduces wasteful spending.”
Key Application Highlights:
- Centralizes device and telecommunications information, and mobility control into ServiceNow
- Delivers wireless expense, usage and mobile asset overviews, automated alerts and drill-down capabilities
- Reduces manual effort, support work, and automates mobility management processes through role-based portals
MobiChord makes mobility management a native service function within ServiceNow. Mobility managers have complete overviews, receive actionable alerts, and can drill-down through all of an enterprise’s mobile devices, telecommunication plans and spending, without having to master vendor portals or mobile device management systems. End-users expedite common functions like requesting plan changes or onboarding devices through their own self-service portal.
MobiChord automates slow, laborious and wasteful mobile management processes. By gathering up-to-the-minute information on devices, plans and telecommunications spending, MobiChord automates the management of devices and telecommunications while giving IT heads-up views of their mobile ecosystem and the ability to drill down into the details. MobiChord customers save significantly on their mobility manpower costs as well as reduce wasted telecommunications budget.
For more information on the ServiceNow Store, visit: https://store.servicenow.com
At Knowledge15, approximately 9,000 attendees have the opportunity to attend more than 100 labs and 200 breakout sessions, specialized networking events, and an ExpoNow exhibition hall with nearly 120 sponsors. With the combination of pre-conference training, hands-on labs, and breakout sessions, the conference presents the best opportunity for ServiceNow customers and partners to learn about the future of ServiceNow, the ecosystem and how we are empowering the service-oriented enterprise. During the conference, follow it on the ServiceNow Community and on Twitter #Know15 and @Know365.
MobiChord was founded to make mobility an efficient enterprise service. MobiChord has created a one stop point for mobility in enterprises, helping IT teams to automate mobility services and stay in control, while simultaneously accelerating mobility advantages. MobiChord customers range from a couple of hundred mobile-enabled employees to organizations with over one hundred thousand mobile devices. MobiChord serves companies in all industries, across the globe.
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