Download the Full Success Story to Learn the Transformation of a Firm’s On-site Document Services On a National Scale

Share Article

Download Merrill’s Legal Outsourcing Solutions New Success Story: — How a Top 100 Law Firm Transformed Office Services on a National Scale with Merrill’s On-Site Document Management Services

News Image
Merrill CorporationBusiness and Legal Process Outsourcing Solutions

Download the case study.

After completing a merger, one of the 100 largest law firms in the U.S. sought to accomplish one of the largest outsourced, on-site document management center implementations by a law firm. The firm chose Merrill Corporation to be its nationwide outsourcing partner for this complex project, which involved the integration of more than 1,000 printers, scanners, multifunction devices (MFDs) and other equipment across six locations nationwide.

This detailed case study discusses:

  •     The complex staffing, technology integration and process requirements that had to be considered in designing and consolidating a seamless document management workflow on a national scale.
  •     How a combination of the latest technology and Merrill’s extensive legal document and facilities management expertise enabled the firm to streamline document processing, drive efficiency and control expenses across all locations.
  •     How the implementation was carried out in record time in all six locations with no disruption of services. Firm lawyers and staff left their offices on Friday afternoon and returned on Monday morning to find a smooth transition to the Merrill service centers.
  •     How Merrill enhanced and standardized the technology platform and processes throughout all merged locations, allowing the firm to improve its client services.    

Download the case study now to learn more about these and other aspects of outsourcing on-site document services for law firms.

About Merrill’s Outsourcing Solutions
Merrill is an industry leader for business and legal process outsourcing (BPO and LPO) solutions. A trusted provider for many firms, we have the expertise, resources and proven success to help our clients gain greater efficiency, cost savings and competitiveness. Our comprehensive, yet customizable suite of outsourcing solutions includes flexible on-site and off-site services for facilities management and office services, records management, litigation production support, managed print services (MPS), word processing and secretarial support services.

About Merrill Corporation
Founded in 1968 and headquartered in St. Paul, Minn., Merrill Corporation ( is a leading provider of outsourced solutions for complex business communication and information management. Merrill’s services include document and data management, litigation support, language translation services, fulfillment, imaging and printing. Merrill serves the corporate, legal, financial services, insurance and real estate markets. With more than 5,000 people in over 40 domestic and 22 international locations, Merrill empowers the communications of the world’s leading organizations.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Teddi Fan
since: 09/2011
Follow >
Merrill DataSite

Visit website