MV Transportation Selected To Provide Paratransit Services for Ann Arbor Area

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Partnership with TheRide to focus on driving operational efficiency and improving communitywide mobility

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“MV is a proven leader in on-demand transportation and will bring additional best practices that ultimately provide an even better passenger experience,” Bryan Smith, Deputy CEO of Operations, Ann Arbor Area Transit Authority.

MV Transportation, Inc., a recognized leader in passenger transportation services, today announced it has been awarded a contract to provide paratransit services by the Ann Arbor Transportation Authority (TheRide) beginning August 1, 2021.

Under terms of the five-year contract, MV will provide safe and reliable origin-to-destination, curb-to-curb and door-to-door ADA paratransit transportation for the Ann Arbor and Ypsilanti communities. The company will be responsible for safety, operations, maintenance and dispatch within the A-Ride paratransit service system for people with disabilities and the elderly. As part of MV’s start-up efforts, the company is introducing established programs and partnerships for recruiting, training, safety, maintenance and customer service and has begun engaging regularly with the local paratransit advisory committee.

“TheRide is committed to ensuring mobility and independence through high-quality transportation options for our paratransit customers,” said Bryan Smith, Deputy CEO of Operations, Ann Arbor Area Transit Authority. “MV is a proven leader in on-demand transportation and will bring additional best practices that ultimately provide an even better passenger experience.”

“We look forward to our partnership with TheRide and appreciate the confidence its leaders and board of directors have placed in MV,” said Leland Petersen, MV Senior Vice President.

“We are confident that we can enhance the experience A-Ride provides Ann Arbor area paratransit passengers with our proven operational expertise, customer-focus, highly trained employees and innovation,” said Moe Nagpal, MV General Manager, who will oversee local operations.

MV is the largest privately-owned passenger transportation services firm in North America and a leader in providing the specialized on-demand ADA-compliant transportation of persons with disabilities and the elderly.    

About Ann Arbor Transit Authority
The Ann Arbor Area Transportation Authority (TheRide) operates the public transit system for the greater Ann Arbor-Ypsilanti area. TheRide provides reliable, safe, affordable transportation services. We offer a variety of service types including: Fixed route buses, Paratransit services (A-Ride), Commuter services (ExpressRide, Park & Ride, Vanpools), Demand-responsive services (FlexRide, NightRide, HolidayRide), Event services (FootballRide), Airport services (AirRide), and TheRide Bus. For more than 50 years, TheRide has been an essential resource in the Ann Arbor-Ypsilanti community. During that time, we have continued to improve our rider experience, expand our service offerings, and progress forward. For additional information, please visit: https://www.theride.org.

About MV Transportation, Inc.
MV is the largest privately owned passenger transportation contracting services firm in North America and a leader in providing the specialized on-demand ADA-compliant transportation of persons with disabilities and the elderly. We provide paratransit, fixed-route, public and private shuttle, and student transportation services, partnering with over 200 city and county government transit agencies, school districts, universities, airports and corporations. Founded in 1975, MV provides freedom for over 110 million passengers each year across 28 states and Canada with a team of more than 20,000 dedicated transit professionals. For additional information, please visit http://www.mvtransit.com.

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Jeff Womack
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