NAPCO Celebrates 36 Years of Service to Professional Tub, Tile and Counter Refinishers

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NAPCO is the oldest supplier of tub, tile and counter refinishing products in the United States. Company has grown to be one of the largest in the industry.

NAPCO is the oldest supplier of tub, tile and counter refinishing products in the United States. It was started in 1979 with the aim to supply the burgeoning bathtub refinishing industry. Current owner, Steve Coven, purchased NAPCO in 1992. The company has steadily grown by providing excellent customer service, top quality products and industry-leading training.

In 1979, bathtub and tile refinishing was revolutionizing the remodeling industry. After the death of the original owner in the early 1990’s, the company floundered. In 1992, Steve Coven, a customer, came to the rescue and purchased NAPCO. Steve revitalized the company by providing superior service and top quality products.

Steve’s guiding business tenets were, and continue to be:

  •     We will maintain sufficient inventory so our customers are never waiting for supplies.
  •     A real person will answer the phone, one who knows about refinishing, not just an order taker.
  •     We will help our customers succeed with top-notch customer support.
  •     Our customers will keep ahead of their competition due to a continuous commitment to innovation.

In 1999, Steve decided training could be an important part of NAPCO’s product mix. He hired Mike Ripp, a veteran refinisher and trainer. Over the years, training has become a key driving force for growth at NAPCO.

Key milestones for NAPCO include:
1979 — Started in 1979 by Frank Miori
1992 — Purchased by Steve Coven
1994 — First coating allowing homeowners to use their bath within 24 hours
1999 — 4 hour cure coating released, an industry first
1999 — Training program started
2004 — NAPCO purchases a building in Skokie, IL and moves from Chicago
2009 — Low VOC greener coating, Poly-Glass 320 introduced
2011 — Waterborne Coating introduced, cementing NAPCO as the leader in green technology
2013 — NAPCO certifies over a 1,000 training graduates

About NAPCO, Ltd.

NAPCO Ltd is a 36 year-old company providing equipment, supplies and training to professional kitchen and bathroom refinishers. A leader in the green remodeling movement, they offer sound alternatives to replacement of counters, sinks, tile and bathtubs. NAPCO is located in Skokie, IL and services all 50 states and 5 foreign countries. If you are interested in refinishing your tub, tile or counter top instead of replacing, call 1-800-888-1081 or visit today.

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Dani Nichols
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