National Association of Professional Women Announces Doris Fox, Service Delivery Manager at IBM, a 2014 Professional Woman of the Year

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Doris Fox is recognized as an NAPW VIP Woman of the Year for her outstanding leadership and commitment within her profession.

I have studied many business and organizational psychology beliefs and have applied that to my management and leadership styles,” says Ms. Fox.

NAPW honors Doris Fox, Service Delivery Manager at IBM, as a 2014 Professional Woman of the Year. Ms. Fox is recognized with this prestigious distinction for leadership in management. As the largest, most-recognized networking organization of professional women in the country, spanning virtually every industry and profession, the National Association of Professional Women is a powerfully vibrant networking community with over 600,000 members and nearly 300 Local Chapters.

“I have studied many business and organizational psychology beliefs and have applied that to my management and leadership styles,” says Ms. Fox.

As an 18-year veteran employee with IBM, Ms. Fox has been responsible for providing quality service to its customers in such positions as Team Lead, Help Desk Supervisor and Help Desk Manager.

In her present position as Service Delivery Manager, she is known for her exceptional style of managing communications with IBM’s customers. Ms. Fox effortlessly and consistently conveys optimal improvement plans for her department. She is responsible for the overall driving and attainment of service level objectives for IBM’s multiple teams including service desk, deskside, software packaging and mobility portal ordering.

Ms. Fox received her Bachelor of Science in Marketing and Management from Manhattan College. She is a member of the Delta Mu Delta National Honor Society.

About NAPW
NAPW's mission is to provide an exclusive, highly advanced networking forum to successful women executives, professionals and entrepreneurs where they can aspire, connect and achieve. Through innovative resources, unique tools and progressive benefits, professional women interact, exchange ideas, advance their knowledge and empower each other.

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Lisa Mancuso
NAPW
+1 (516) 453-6111
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Doris Fox

623-810-0168
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