Noble Systems Announces ‘Innovations Award’ Winners at SNUG 2017

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Global contact center technology leader recognizes clients for contact center innovations

Noble Systems

Noble Systems

Noble Systems congratulates the 2017 US Innovation Award winners. These companies have found success by embracing Noble technology to face the challenges of the marketplace.

Noble Systems Corporation, a global leader in omnichannel contact center technology solutions, presented its “Innovations Award” to deserving clients at the company’s 2017 Select Noble Users Group (SNUG) Americas conference – a gathering of Noble Systems clients and partners – held last month in Clearwater Beach, Florida.

The Innovations Awards recognize Noble Systems clients who help Noble build and test new features, who use existing features in creative ways, and who are early adopters of new technologies. These innovations are beneficial to Noble’s entire user base, as new functionality is developed and made available to other customers.

The winners of the 2017 awards are:

  • Dollar Financial Group for achievements in regulatory compliance using the combined force of Noble’s patented Compliance Appliance® and the powerful Noble® IQ data and speech analytics suite.
  • Hair Club for dramatically improving right party contacts and reducing telecom costs with the strength of Noble CallTech® to build more effective contact strategies.
  • SCL Health for increasing organizational efficiencies by centralizing services on the Noble Enterprise blended platform, and improving the patient experience.
  • Tidewater Finance Company for accomplishments in providing critical feedback to help Noble develop new QA features, and for early adoption of the Noble Composer Omnichannel Multi-session Agent desktop.

“This year’s Innovations Award winners have found success by embracing Noble technology to face the challenges of the marketplace,” said Chris Hodges, Senior Vice President of Sales & Marketing at Noble Systems. “Customer contact, workforce management, and analytics solutions open doors for businesses of all types with the desire to create a better customer experience, improve regulatory compliance, and positively impact operational costs and efficiencies. Our success is defined by the success of our users.”

About Noble Systems
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Management, and Analytics technologies. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound and blended omnichannel communications, strategy planning, and resource management tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics, decisioning, and workforce management. For more information, contact Lee Allum at 1.888.8NOBLE8 or visit http://www.noblesystems.com.

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Lee Allum
Noble Systems Corporation
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