Noble’s innovative premise, cloud and hybrid platforms allow organizations to improve the customer experience while increasing performance, decreasing costs, and maintaining compliance.
Atlanta, Georgia (PRWEB) September 07, 2017
Noble Systems Corporation, a global leader in omnichannel contact center technology solutions, will be showcasing its industry-leading solutions for Contact Center, Workforce Management, and Analytics, including patented Compliance technologies, at the PACE 2017 Washington Summit this month in Washington DC.
The PACE Washington Summit is the only conference that connects you with policy makers, experts, and colleagues in the contact center and customer engagement industry, where you can develop proactive relationships with state and federal officials while learning about the latest issues surrounding regulatory compliance, consumer protection, and risk management. The Summit gives you the critical information you need to make the changes necessary in your business to stay compliant and decrease risk. Noble Systems will be showcasing our contact management technologies for Omnichannel Contacts, Secure Payment Processing, and TCPA Compliance.
Jim Noble, CEO & President of Noble Systems, will be a featured speaker at this important event, presenting “A Contact Center Vendor’s Perspective of the Federal Regulatory Environment – How We Got Here and Where We Need to Go.” Mr. Noble will reflect on his experiences from more than 30 years in the contact center industry, sharing his take on the impacts of past and current regulations on the marketplace. (Monday, September 18, 1:45pm)
Noble Systems is the winner of PACE’s 2017 Chairman’s and Vendor of Excellence Award s. Noble solutions help companies manage the range of customer communications and related processes, including omnichannel inbound / outbound contact technologies, analytics and strategy planning tools, and resource management, to help improve the customer experience and employee engagement. Noble has been named the Outbound Market Leader for four consecutive years, and the Noble Inbound 100 solution is designed specifically to target the needs of inbound service organizations. Noble’s premise, cloud, and hybrid-based platforms – including innovative technologies with more than 120 patents – allow organizations to increase efficiency, performance, and productivity throughout their contact center programs while decreasing costs and maintaining compliance with legislative and industry guidelines.
About Noble Systems
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Center, Workforce Management, and Analytics technologies. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound and blended omnichannel communications, strategy planning, and resource management tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics, decisioning, and workforce management. For more information, contact Lee Allum at 1.888.8NOBLE8 or visit http://www.noblesystems.com.