SALUD Healthcare Solutions Selects Cloud-based Contact Center Platform from Noble Systems

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Healthcare services organization chooses Noble’s hosted communications solution.

Noble Systems

Noble Systems

After a thorough evaluation of our options, it became clear that Noble Systems’ versatile cloud solution contains a robust range of features that will help us revolutionize revenue cycle operations for self-pay and insurance collections.

Noble Systems Corporation, a global leader in unified contact center technology, reports today that SALUD Healthcare Solutions has selected the Noble® Enterprise Cloud platform to support their revenue cycle and coding services. As an organization devoted to optimizing revenue cycle operations to reduce complexity and achieve results, SALUD plans to use Noble’s cloud-based customer contact solution to achieve a new level of service for hospitals, health systems, and physician groups throughout the country.

“After a thorough evaluation of our options, it became clear that a single, unified cloud platform could best help us achieve our client service goals,” states Jesse Ford, President and CEO at SALUD Healthcare Solutions. “Noble Systems’ cloud solution is exceptionally versatile. The platform contains a robust range of features that will help us revolutionize revenue cycle operations for self-pay and insurance collections.”

Noble’s hosted solution delivers all the functionality of its premise-based unified communications platform in a streamlined, cloud-based package. The new system equips SALUD Healthcare Solutions with tools for blended communications, intelligent call routing, and agent/system monitoring that enable the healthcare services organization to optimize customer contact performance while reducing costs, eliminating inefficiencies, and complying with legislative and industry regulations.

Chris Hodges, Senior Vice-President of Sales and Marketing at Noble Systems, explains, “SALUD Healthcare Solutions is an organization committed to the worthwhile mission of supporting healthcare providers, and Noble Systems is very proud to do business with them. As an established leader in unified communications products, we are excited by the new opportunities that the Noble Enterprise Cloud platform presents to organizations like SALUD. The cloud-based segment of our business is growing quickly as more and more companies discover the advantages of using Noble’s contact solutions in a hosted environment.”

About Noble Systems
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Unified Communications, Business Process Management and Analytics. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of multi-channel inbound, outbound and blended contact processing, strategy planning, and resource management tools for companies of all sizes. Our premise, cloud and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics and workforce management. For more information, contact Lee Allum at 1.888.8NOBLE8 or visit http://www.noblesystems.com.

About SALUD Healthcare Solutions
SALUD Healthcare Solutions partners with hospitals, health systems, and physician groups to improve revenue cycle performance. SALUD applies best practices techniques customized to the needs of each organization to successfully reduce revenue cycle complexity, improve net revenue and ensure timely, appropriate payment for services. SALUD is a service-focused company and adheres to Patient Friendly Billing® practices. For more information, contact 765.637.2400 or visit http://www.saludsolutions.us.

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Lee Allum
Noble Systems Corporation
+1 (404) 851-1331 Ext: 538
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Aron Dunn
Noble Systems Corporation
404.851.1331 1356
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Noble Systems
since: 06/2009
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