SNUG conferences help our clients discover how they can leverage Noble's technologies to meet today's customer contact challenges, gaining actionable knowledge to create more effective strategies and maximize every contact opportunity.
Atlanta, Georgia (PRWEB) December 17, 2014
Noble Systems Corporation, a global leader in unified contact center technology solutions, today announced the dates of its 2015 Select Noble Users Group (SNUG) Conference series. The theme of the 2015 events is “Powering Your Business”, a reference to how the company’s unified platform and technology solutions help its customers face complex business challenges to build more effective strategies, streamline processes, and reduce costs.
Noble Systems hosts the SNUG Conferences in three regions, including the Americas, APAC and EMEA. The 2015 conference dates and locations are: Americas – April 29-May 1, Westin Peachtree Plaza in Atlanta, Georgia; APAC – 20-21 May, QT Gold Coast Resort, in Queensland, Australia; EMEA – 17-18 June, The Midland Hotel in Manchester, UK.
“Improving the customer experience and managing compliance are the hallmarks of today’s contact center operations,” says James K. Noble, President and CEO of Noble Systems. “The SNUG conferences help our clients discover how they can leverage the Noble technologies to meet these challenges. Our educational sessions, interactive workshops, and networking events create an environment for sharing their successes and learning from product experts. They gain actionable knowledge that they can apply in their centers, creating more effective strategies for maximizing every contact opportunity while complying with regulations.”
Key areas of focus at SNUG 2015 will include updates and training on the company’s solution for unified communications, analytics, and business process management solutions, as well as compliance updates, user case studies and panels, best practices, and interactive forums. The SNUG conferences combine business experts, industry leaders and product specialists in an environment that promotes knowledge sharing to help users work faster and smarter, lower costs, and optimize results. Learn more on the SNUG 2015 Conference website.
About Noble Systems
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Unified Communications, Business Process Management and Analytics. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of multi-channel inbound, outbound and blended contact processing, strategy planning, and resource management tools for companies of all sizes. Our premise, cloud, and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics and workforce management. For more information, contact Lee Allum at 1.888.8NOBLE8 or visit http://www.noblesystems.com.