While ready to take on the life and death challenges of their patients, many healthcare professionals are ill-prepared to address patients’ customer service complaints and compliance issues that can affect their reputation, their license or their income.
Austin, Texas (PRWEB) February 02, 2016
Healthcare professionals nationwide have started the year with a pledge to protect patients, avoid lawsuits, and improve compliance, using the RiskFit™ process designed by OmniSure Consulting Group.
The likelihood of healthcare professionals getting personally sued is higher now than ever. According to OmniSure president, Michelle Foster Earle, while ready to take on the life and death challenges of their patients, many healthcare professionals are ill-prepared to address patients’ customer service complaints and compliance issues that can affect their reputation, their license, and their income. It’s hard to know what to do and whom to trust after an adverse outcome or in a professional crisis.
Healthcare professional liability insurance carriers and brokers have relied on OmniSure’s risk management expertise for more than fifteen years and know firsthand how their amazing team of experts brings healthcare providers the best advice and tools. Today’s message: “Don’t wait for your carrier to bring these resources to you. Take charge of your professional fitness. Avoid lawsuits, protect your license, and simplify risk management in 2016.”
“Managing risk is a lot like getting into shape and OmniSure just launched a one of a kind professional RiskFit™ program to help health care professionals do just that. We all know how important physical fitness is to our general health and well-being, but it’s time for us to start thinking about your well-being in terms of professional fitness, too,” says Earle.
RiskFit™ offers an amazingly specialized community of experts and peers who are dedicated to helping health care professionals start the year off right. Richard Flowers, an Executive Director for Treyton Oak Towers, a continuing care retirement community in Louisville, and an early adopter of RiskFit™, says, “You can’t pick up the phone and talk to an attorney for less than $500. But with OmniSure you get sound clinical risk management advice on demand from someone who knows your business. It’s really a no-brainer.”
As a reward for those who take the pledge to get professionally fit, OmniSure has offered a special gift to accompany the first in a series of tips to get started. Along with a video tip, OmniSure has created a toolkit designed to help prepare healthcare professionals and facilities in the event of an adverse patient outcome or situational disaster affecting their reputation, license, or income.
The “Managing the Media in a Crisis” Tool Kit contains:
A video tip from OmniSure’s president
A written guide for managing the media in a crisis
Sample scripts for communication with patients, families, and staff
A sample press release
A policy for social media