Vanessa's session will highlight the importance of building an online community into a cohesive CRM and member engagement strategy, and explore how online communities benefit organizations’ overall performance.
Mesa, AZ (PRWEB) April 27, 2016
Socious is excited to welcome Vanessa DiMauro, founder and CEO of Leader Networks, as keynote speaker at the Socious User Conference.
Mrs. DiMauro has over 20 years of experience in social business leadership and research, and her work has been noted by leading publications such as the New York Times, Forbes, and the Wall Street Journal.
Her community-building experience includes work with Cambridge Technology Partners, Computerworld and CXO Systems. She has used her expertise to build Leader Networks into a world-renowned research and strategy consulting company - helping organizations develop and implement online community strategies that have a measurable impact on the organization’s core goals. Her success has resulted in inclusion on one of the world’s Top 50 Social Media Masters lists in Forbes.
Vanessa DiMauro sits on several boards including The Society for New Communications Research of The Conference Board (SNCR)and Network Activator. In addition to being a popular advisor, author, and speaker, she has recently become faculty for Columbia University’s Master of Science in Information and Knowledge Strategy program.
“Vanessa brings this extensive experience to the table with a keynote address at the Socious User Conference in May,” said Joshua Paul, vice president of marketing and strategy at Socious. “Her session will highlight the importance of building an online community into a cohesive CRM and member engagement strategy, and explore how online communities benefit organizations’ overall performance.”
She will share additional insights during an expert Q&A panel the following day.
Socious customers can leverage Mrs. DiMauro’s deep experience and community management research to evaluate and optimize their own online community strategies, as well as gain new ideas for driving engagement and improving performance.
The Socious User Conference will be held May 23rd to May 25th at the Wild Horse Pass Resort and Casino in Chandler, Arizona. The conference is open to all Socious customers and will feature over 20 hours of educational sessions designed to heighten understanding of engagement analytics, community management, and effective membership dues collection.
Socious users will receive diverse product training including innovative uses for Socious’s web design tools and best practices for personalizing community member communication. Attendees can also choose to have one-on-one guidance with Socious account managers or online community management professionals to discuss challenges and future development. During the Socious User Conference there will be plenty of time for professional networking, encouraging attendees to share and learn new ideas from their peers.
Vanessa DiMauro’s keynote address will be held on Tuesday morning, May 24th. She will also participate in the expert Q&A panel on Wednesday, May 25th. For more information on the 2016 Socious User Conference, visit Socious’s customer support website. For more information on Vanessa DiMauro and her extensive experience as an industry leader in social business, visit Leader Networks and check out her blog.
Founded in 2002, Socious (socious.com) offers the industry’s most complete online customer community software to businesses, user groups, and associations. The Socious platform manages over 1.5 million customers for many of the world’s top companies and membership organizations. Socious’s cloud-based community software includes private social networking, customer communication tools, discussion forums, membership management, and collaboration tools to help organizations increase sales, retention, and customer engagement. Socious provides a full range of professional services to help organizations plan, launch, and manage their online community or user group. Take an online tour of Socious online community software.