“We’ve found that by offering a generous return policy and user-friendly software to facilitate those returns, our users seen an increase in repeat orders from improved customer loyalty."
Scottsdale, Arizona (PRWEB) September 13, 2014
TrueShip is pleased to announce that they are now offering a 30-day complementary trial on their plug-and-play product returns management software, ReadyReturns™ (http://www.trueship.com/product-returns-software), for new users.
All users need to do to take advantage of this special offer is sign-up for a new account and activate their ReadyReturns software using the special 30-day temporary activation key provided to them by TrueShip.
A recent report that was created by Forrester Research, on behalf of UPS, found that over 80% of online shoppers want a straightforward and hassle-free means of initiating a return from an online store. Further findings deduced that over 80% of customers were likelier to make repeat purchases from online stores that offered generous returns policies, and over 50% wanted minimal or no restocking fee associated with the returns process.
“We’ve found that by offering a generous return policy and user-friendly software to facilitate those returns, our users seen an increase in repeat orders from improved customer loyalty,” explained George Samaniego, Vice President of Sales at TrueShip.
ReadyReturns enables shopkeepers to easily implement a robust product returns management solution directly into their website with no coding or programming required. The RMA widget drops into any website, allowing shopkeepers to offer hassle-free returns.
Customers are able to create a return directly from the online store, including printing a return shipping label – while being notified of the nearest UPS drop-off location – and even are able to tender any return shipping fees (like restocking fees or return shipping costs).
The shopkeeper is in full control of online product returns with ReadyReturns. They are able to designate the time from purchase that returns can be initiated, any associated restocking fees, and the return shipping cost. Furthermore, shopkeepers can also track the return once it has been shipped, with real-time visibility regarding the package contents, weight and estimated time of arrival.
“Product returns management has been a real pain-point for many ecommerce operators for quite some time,” Samaniego expressed. “ReadyReturns was created to make it effortless to offer the same returns as juggernauts like Zappos do, so you can better position your online store to succeed.”
New users can sign-up for a 30-day complementary trial of ReadyReturns by visiting: http://www.trueship.com/resources/returns-management-software/
About TrueShip
TrueShip makes easy-to-use, robust and fully-integrated shipping software for ecommerce shopkeepers. As the original pioneer of shipping software, their software suite offers all the tools that a shopkeeper needs to better manage their order and fulfillment, shipping and returns processes.