Payroc WorldAccess, LLC, ("Payroc"), a global payments leader, announced it has been named a winner in the 2022 Excellence in Customer Service Award presented by Business Intelligence Group.
TINLEY PARK, Ill., July 07, 2022 /PRNewswire-PRWeb/ -- Payroc WorldAccess, LLC, ("Payroc"), a global payments leader, announced it has been named a winner in the 2022 Excellence in Customer Service Award presented by Business Intelligence Group.
Payroc currently sits at 97.87% customer satisfaction rate due to incredible enhancements made over the past year. These include developments and investments such as Salesforce, LinkedIn Learning Programs, Resource Development, Coaching Plans, Call Evaluations, Recognition Programs, CSAT Focus, & more. Payroc's goal is to continue to invest in their employees so they can learn and grow as professionals and have the resources they need to provide a differentiated level of support to their customers
"Customer service professionals and suppliers have had to make significant changes to adapt to our evolving world," said Maria Jimenez, chief nominations officer of the Business Intelligence Group. "It is our honor to recognize Payroc as they are leading by example and making real progress on improving the daily lives of so many."
"At Payroc we believe that people do business with people, which is why we focus on taking care of our people, knowing they will take care of our customers," said Stephanie Zirkle-Puerto, SVP of Operations at Payroc. "It's more than just hiring individuals to keep up with our growth. It's imperative that we bring in the right people and invest in their success. Our transformation was made possible by the incredible talent we brought into our organization and by the investments made in new technology and tools."
The Excellence in Customer Service Awards celebrate those who are winning by supporting their own customers and those who are developing the tools to help others find success. Awards were given out to consultants, outsource partners and technology providers for superior performances in the past 12 months.
About Payroc
Payroc WorldAccess, LLC is a high-growth merchant acquirer, processor, and payment integrations powerhouse processing more than $46 billion in annual payments volume in over 40 countries, for more than 125,000 merchants. Payroc WorldAccess, through its subsidiaries, offers best-in-class sales enablement and payment processing technology on a global scale by delivering proprietary, innovative, and full-service merchant acquiring solutions together with key card brand network payment sponsorship registrations. Payroc (through its subsidiaries) is a registered Visa third party processor, Mastercard third party servicer, payment facilitator and encryption support organization for Fifth Third Bank, National Association ("Fifth Third"), and in Canada is registered with Peoples Trust Company, Vancouver, Canada. To learn more, visit http://www.payroc.com.
About Business Intelligence Group http://www.bintelligence.com
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization's proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.
Media Contact
Carrie Sansone, Payroc, 8477206611, [email protected]
SOURCE Payroc
Share this article