As much as possible, avoid labeling something or someone absolutely wrong; often, there are many factors that create a problem.
(PRWEB) June 04, 2014
In his latest blog post at http://www.perwickstrom.com, entrepreneur, author, speaker and drug treatment facility CEO Per Wickstrom is looking at how to deal with difficult people at work.
“Anyone who is having trouble with a colleague or even their boss should take a step back and try and use one – or several – of these tips, which can not only resolve the difficulty, but may actually foster a world of improvement for everyone involved,” commented Per Wickstrom.
According to the blog post, those dealing with difficult people at work should consider the following:
- As much as possible, avoid labeling something or someone absolutely wrong; often, there are many factors that create a problem, including misunderstandings, varied expectations, and even systemic elements (i.e. a colleague may be pressured into acting a certain way, or not getting the support that he or she needs).
- At all costs, avoid either listening to or spreading rumors. While it’s sometimes OK to talk with a friend at work to get some advice or insight, this should be done very selectively and carefully. Few things can make a difficult situation even worse than rumors and gossip.
- Be willing to hear all sides of the story – including those that may perceive the so-called facts very differently. It’s been said that there are three sides to every dispute: one party, the other party, and the truth – which is typically somewhere in the middle.
- If possible, see if there are company policies that govern how a difficult issue should be resolved. For example, some organizations require employees to escalate any issue that may affect workplace productivity or morale to their supervisor or manager.
- Focus on the solution! Often, those struggling with a difficult colleague (perceived or otherwise) become very good at articulating the problem, but rather bad at identifying possible solutions. Be prepared and willing to be part of the solution.
- Take the high road. Sometimes, issues that start out based on objective facts quickly devolve into personal attacks. There is no secret or mysterious way to handle this, and the advice today is the same as it was thousands of years ago: take the high road, and you’ll be surprised at how many people follow.
The full text of Per Wickstrom’s latest blog post entitled “How to Deal with Difficult People at Work” is available at http://www.perwickstrom.com/business/how-to-deal-with-difficult-people-at-work/
For additional information or media inquiries, contact Amber Howe, Executive Director BDR, at (231) 887-4590 or ahowe(at)rehabadmin(dot)com.
About Per Wickstrom
Per Wickstrom is the President and Founder of Best Drug Rehabilitation, a drug and alcohol rehabilitation center focused on helping individuals through holistic and natural methods. Per believes that it's never too late to turn your life around and do something positive with your life - he is living proof that hard work, perseverance, and a positive attitude can overcome any negative situation.