Integrated Solutions Health Network, an Affiliate of Mountain States Health Alliance, Selects Performance Clinical Systems for Care Coordination Platform

Cloud-based Symphony provides a low-overhead workflow efficiency layer across a portfolio of EMRs and other traditional enterprise systems.

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Dr. Thomas Lundquist

Dr. Thomas Lundquist

Symphony gives us the ability to focus precisely on each patient’s needs and personal circumstances while coordinating the nuances of contracted arrangements we have with various health plans.

Johnson City, Tenn. (PRWEB) September 12, 2013

Integrated Solutions Health Network (ISHN) through its business verticals, AnewCare Collaborative, a leading Accountable Care Organization and CrestPoint Health Plan, Provider-owned Health Plan, announced a partnership with Performance Clinical Systems to implement the Symphony clinical workflow management platform. ISHN, AnewCare Collaborative and CrestPoint Health Plan are divisions of Mountain States Health Alliance (MSHA), the largest health care system in Northeast Tennessee and Southwest Virginia.

Using a patented interactive clinical checklist engine, the cloud-based Symphony will support MSHA and ISHN care teams throughout their delivery system with consistent patient- and health plan-specific decision support, seamless transitions from one care setting to the next, critical downstream messaging, automated encounter documentation, and real-time clinical performance reporting. Go-live is expected to be in less than 60 days.

“Our mission is to provide every patient with world-class care,” said Thomas Lundquist, MD, President & CEO of MSHA’s AnewCare Collaborative and Chief Clinical Integration Officer at MSHA’s Integrated Solutions Health Network. “Symphony gives us the ability to focus precisely on each patient’s needs and personal circumstances while coordinating the nuances of contracted arrangements we have with various health plans,” Dr. Lundquist added.

MSHA is the most recent winner of the National Quality Healthcare Award, presented by the National Quality Forum, for its commitment to providing quality patient-centered care while working to lower costs.

“We’re excited to be working with the forward-thinking team at MSHA to assist with their transformation to value-based healthcare. Symphony accommodates a wide range of variables that have a significant impact on health outcomes—such as clinical, social, behavioral, and environmental factors,” said Performance Clinical Systems chairman and co-founder, Jeremy Nobel, MD, MPH. “Symphony’s unique cloud-based perch over multiple workflows, data systems, and locations will help MSHA clinicians and care coordination teams meet their quality and health outcomes goals while satisfying performance requirements that many new reimbursement models are demanding,” he added.

Designed by physicians, Symphony supports diverse clinical roles with a highly intuitive user experience. It is rapidly adopted by staff, learned in under an hour, and makes an immediate impact on the efficiency and effectiveness of patient care.

About Integrated Solutions Health Network
Integrated Solutions Health Network is a regional health solutions company based in Johnson City, Tenn. Its primary stakeholder is Mountain States Health Alliance, a not-for-profit health care organization that operates a family of hospitals serving a 29-county, four-state region in Northeast Tennessee, Southwest Virginia, Southeastern Kentucky and Western North Carolina. ISHN comprises community hospitals, skilled nursing facilities, orthotic/prosthetic providers, durable medical equipment providers, home health agencies, hospice, laboratories, rehabilitation facilities, ambulatory surgery centers and approximately 2,000 physicians, including primary care, specialists and allied health. The network was created in order to coordinate and manage patient care with a holistic approach. For more information, visit http://www.ishnonline.com.

About Mountain States Health Alliance
Mountain States Health Alliance, a not-for-profit health care organization based in Johnson City, Tenn., operates a family of hospitals serving a 29-county, four-state region (Northeast Tennessee, Southwest Virginia, Southeastern Kentucky and Western North Carolina). MSHA offers a large tertiary hospital, several community hospitals, two critical access hospitals, rehabilitation, a children's hospital, a behavioral health hospital, home care and hospice services as well as a comprehensive medical management corporation. Its 13,500 team members, associated physicians and volunteers are committed to its mission of bringing loving care to health care. For more information, visit http://www.msha.com.

About Performance Clinical Systems
Performance Clinical Systems, founded in 2004, is a business solutions provider that partners with healthcare organizations wanting to adapt rapidly to emerging performance-based models. The company has offices in San Francisco and Boston. Its flagship product, Symphony, adds precision and consistency across workflows, clinical roles, care settings and business entities, regardless of underlying enterprise HIT systems. The platform provides guidance directly within every clinical encounter that drives evidence-based care while satisfying contract-specific reimbursement requirements for an unlimited amount of payer agreements.

The company’s solutions are quickly embraced by clinicians, deployed rapidly (within 60 days), and contribute significantly to a provider’s ability to respond to rapidly changing environments that put the burden of efficiency on them. For more information, visit http://www.performanceclinical.com.


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Symphony Use Case Symphony Use Case

An overview of how Symphony from Performance Clinical coordinates care