Pharmacy Development Services (PDS) Announces Payless Family Pharmacy as 2018 Team of the Year

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Announcing the Pharmacy Team of the Year Winner

It all starts with a seed of hope. My team has learned how to lead with a servant’s heart, deeply care for their community and pay it forward every day.

The staff of Payless Family Pharmacy has been named 2018 Team of the Year by Pharmacy Development Services. PDS named the 2018 award winner at the 15th annual PDS Super-Conference (

The PDS Team of the Year is an annual award that recognizes one pharmacy team who has demonstrated high integrity, ethical behavior, exceptional work habits, and a strong character that influences others. This team shows up every day to lead and support the mission of the organization, works in harmony with each other and makes it a priority to be proactive in the service of their patients and each other.

The team at Payless Family Pharmacy is described as exceptional by their leader, Jennifer Tatum-Cranford. 2018 saw tragedy when their owner, Alan Tatum, Jennifer’s father, suddenly passed. Losing their leader and the heart of the pharmacy tested the team’s mettle. Instead of unraveling, they handled these impossible circumstances with grace, adaptability, and resilience. They banded together to take the reins and lead the store, supporting Jennifer and going above and beyond to help the business thrive and continue Alan’s legacy. Payless Family Pharmacy’s team not only gave hope to their owners once again, but also solidified them as a team that can surpass any hurdles together. They not only support each other, they also continue to support their community. Every year, they collectively pool their bonuses to help fund a Christmas party and provide much-needed supplies for under-privileged children in their community.

"It all starts with a seed of hope. My team has learned how to lead with a servant’s heart, deeply care for their community and pay it forward every day,” says Jennifer.

With people who have become family behind the helm, Payless Family Pharmacy is looking at a bright future filled with growth, ready to take on any obstacle in their way.

For more information on the PDS Super-Conference, call 1-800-987-7386 and visit

About Pharmacy Development Services (PDS)
PDS was founded 21 years ago, with a goal of transforming the independent pharmacy industry through innovations, use of technology and helping owners achieve greater profitability. PDS' data-driven, proven strategies helped members earn over 98 million in extra profits in 2018. PDS helps pharmacy owners win in an unfair game.
PDS’ core belief is that the individual pharmacy owner, along with the collective power of a unified network of thousands — can improve the industry and create something better.

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