Chhoda Shows New Ways to Offer Customer Service That Places More Funds in a Private Practice with EMR

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Electronic medical record expert, Nitin Chhoda, said the way to provide clients with superior customer service and increase the financial health of physical therapy practices is with the use of an EMR system. He shares new findings to assist others who want to modernize and monetize their practice.

physical therapy billing

Online payments have been offered by a wide variety of institutions for decades and an EMR provides a quick and easy way for patients to make recurring or one-time payments from virtually any location.

“Clients play, work and conduct personal business with a variety of mobile devices. Few carry cash, but they do have a credit, debit or pre-paid card. An EMR provides clinicians with a convenient tool that allows patients to pay online 24/7, while increasing the cash flow of the practice. The system moves physical therapy billing, coding and collections securely in the office and out of the hands of costly outside agencies,” said Chhoda.

He added that the implementation of a newest, web-based, integrated EMR allows payments made online to appear directly into a clinic’s account in as few as 48 hours. There’s no need to wait for checks to clear or keep large amounts of cash in the office. Online payments have been offered by a wide variety of institutions for decades and an EMR provides a quick and easy way for patients to make recurring or one-time payments from virtually any location.

Today’s financial climate mandates clinicians to utilize technology and be innovative when collecting balances owed. Practice owners can offer special discounts, establish member programs and incentives, and electronic medical records can be set up to allow clients to take advantage of the system when they use the patient portal of an EMR.

According to Chhoda, utilizing an EMR for online payments can increase clinic revenues by twenty three percent or more. Practices that offer this kind of flexibility and convenience when it comes to online payments are perceived as more desirable and modern, thereby boosting the credibility and clientele of the therapist.

A physical therapy EMR has a wide range of capabilities for collecting patient co-pays, deductibles and fees, and Chhoda’s new insights allow practitioners to take advantage of them all. The technology provides the tools to collect debt via credit and debit cards, or deduct funds from checking and savings accounts. EMRs present a convenient way for patients to pay their bills, and a speedy way to get more funds in a clinic’s coffers.

Chhoda’s office can be reached by phone at 201-535-4475. For more information, visit the website at http://www.emrnews.com.

About Nitin Chhoda
Nitin Chhoda PT, DPT is a licensed physical therapist, a certified strength and conditioning specialist and an entrepreneur. He is the author of "Physical Therapy Marketing For The New Economy" and "Marketing for Physical Therapy Clinics" and is a prolific speaker, writer and creator of products and systems to streamline medical billing and coding, electronic medical records, health care practice management and marketing to increase referrals. He has been featured in numerous industry magazines, major radio and broadcast media, and is the founder of Referral Ignition training systems and the annual Private Practice Summit. Chhoda speaks extensively throughout the U.S., Canada and Asia. He is also the creator of the Therapy Newsletter and Clinical Contact, both web-based services to help private practices improve communication with patients, delivery better quality of care and boost patient retention.

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Nitin Chhoda
EMR News
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