ROLLING MEADOWS, Ill. (PRWEB) May 29, 2019
Pink Elephant is pleased to announce an innovative industry-first-and-only Service Catalog Specialist (SCS) certification course.
The service catalog plays a crucial role in IT service delivery because it functions as the access point to all products and services offered by IT and other departments. The SCS course was developed to provide IT professionals with the tools required by organizations to define, develop, implement, and maintain a well-defined service catalog. Organizations can then build and nurture a proactive and business-centric relationship between IT and other stakeholders – a highly critical link necessary for business efficiency.
“We delivered the first SCS public course earlier this month to a near-capacity group of IT professionals, proving the subject matter is timely and relevant to today’s IT strategic thinkers,” said Pink Elephant CEO Fatima Cabral. “We’re very proud to be the first to deliver this new and unique certification designed to streamline IT’s productivity and ensure successful outcomes to increase business value."
The Service Catalog Specialist certification course provides a deep, specialized, and practical understanding of this crucial business tool. To realize the service catalog’s full potential, students will learn to define, create, implement, and manage ongoing processes. Each component contains valuable knowledge and applicable skills that can be put to work immediately, making this a powerful certification.
The SCS curriculum teaches how a well-designed and efficiently-implemented service catalog will:
- Dramatically improve the business-IT relationship by building trust between IT and other departments
- Ensure the smooth delivery of the right products and services in a timely manner
- Reduce costs through the standardization of supply as well as better operational control
- Provide a strong foundation for planning and decision-making, as well as providing a better means for communication and measuring performance.
Find out more about our new Service Catalog Specialist certification course, or register for this and other Pink Elephant courses by, visiting http://www.pinkelephant.com, or contact 1-888-273-PINK or info@pinkelephant.com.
About Pink Elephant
We Lead the Way! A premier global training, consulting, and conference service provider, Pink Elephant has an undisputed reputation for leading the way. We’re proud of our pioneering and innovative spirit, which has enabled us to introduce and spearhead many revolutionary concepts and programs since our inception 40 years ago.
To learn more about Pink Elephant and our full portfolio of training, consulting, and special events, visit http://www.pinkelephant.com.