Journalists conducting investigations in a particular industry can also access the free tool to evaluate customer satisfaction and complaints for multiple companies at the same time.
New York (PRWEB) July 06, 2016
U.S. consumer advocacy and customer complaints website, PissedConsumer.com, now makes it possible for visitors to compare several companies side-by-side before making purchasing decisions. Consumers can compare products and services, total issues reported and claimed losses, and ratings from previous customers. Journalists conducting investigations in a particular industry can also access the free tool to evaluate customer satisfaction and complaints for multiple companies at the same time.
"It's now easier than ever for our users to compare company feedback and make more informed buying decisions," said Joanna Simpson of PissedConsumer.com. "It's not just about overall customer ratings. Visitors can compare customer feedback, ratings of companies' billing practices, and customers' satisfaction with companies' exchange and refund policies all on one page."
The new "Compare Companies" tool can be found at http://www.pissedconsumer.com/compare-companies.html. Visitors can enter two companies on that page to begin the comparison process. Once on the results page, consumers will find information about reviews, ratings, and more for each company side-by-side. Additional companies can be added to the comparison using the "Choose company" search box, for up to a maximum of ten companies in each comparison.
The new tool allows customers to share their thoughts on comparisons in a discussion section found at the bottom of results pages. This allows users to weigh in on anything from differences between two companies' similar offerings to concerns they have over the collective customer feedback provided. For example, if a visitor feels a particular comparison of two competitors is unfair for some reason, such as a drastically uneven number of reviews available, they can leave a comment to that effect to give others another perspective.
"The company comparison listings also link users to specific products and services from each company, providing quick access to reviews on competing offerings," said Simpson. "The hope is that, with straightforward company comparisons, consumers will be able to avoid future frustration and buyer's remorse, and companies will see fewer complaints from unhappy customers."
In addition to letting visitors compare companies of their choosing, PissedConsumer.com also suggests popular comparisons. An example would be the telecommunications company comparison found at:
PissedConsumer.com is a social consumer advocacy website where people can share consumer complaints and feedback with others. Visitors can also research companies, products, and services before making important purchasing decisions. Business solutions are available to help companies protect their reputations by responding to, and resolving, problems reported in consumer complaints.
For more information about PissedConsumer.com or the "Compare Companies" tool, please visit PissedConsumer.com or contact Joanna Simpson at 262-674-6466.
Joanna Simpson, Media Relations
Opinion Corp. DBA PissedConsumer.com
1204 Avenue U, #1080
Brooklyn, NY 11229