When we connect with business owners, managers, and marketers, we want them to see the way consumer reviews don’t just reflect on current customer service issues, but also present a marketing opportunity.
New York (PRWEB) September 14, 2017
U.S. consumer advocacy and customer complaints website, PissedConsumer.com will participate in the MarTech conference October 2-4 at the Hynes Convention Center in Boston. The 2017 conference will be PissedConsumer.com’s first attendance at MarTech.
"We’re really excited to take part in this year’s MarTech conference," said Joanna Simpson of PissedConsumer.com. "We’re hoping to meet some of our existing clients there, and we’re looking forward to making new connections.”
The PissedConsumer.com team is passionate about finding a balance between consumers’ free speech and companies’ aspiration to achieve strong online presence. Founder, Michael Podolsky, has been a vocal proponent of helping marketers not only earn valuable customer feedback, but also exposing the darker side of the consumer review industry where marketers generate their own fake reviews or pay for those reviews to game the system and mislead potential customers.
“When we connect with business owners, managers, and marketers, we want them to see the way consumer reviews don’t just reflect on current customer service issues, but also present a marketing opportunity,” said Simpson. “Unhappy customers are more likely to take the time to post publicly about their experiences. When they do, that offers businesses a second a chance to make things right, possibly salvaging a sale or keeping a customer they otherwise would have lost.”
With platforms like PissedConsumer.com, managers and marketers can even document this resolution process in a way that potential customers see their willingness to set things right rather than ignore complaints. It’s an opportunity for them to stand out, get a better understanding of customer needs, and fix problems before they can get out of hand. MarTech attendees can learn more about how consumer review sites can help with online presence by visiting PissedConsumer.com representatives at Booth 19.
PissedConsumer.com participated in two previous conferences in 2016. The company was both a sponsor and exhibitor at Pubcon and Ungagged, both in Las Vegas. Podolsky, was also a speaker at Ungagged in London earlier this year.
PissedConsumer.com is a social consumer advocacy website where people can share consumer complaints and feedback with others. Visitors can also research companies, products, and services before making important purchasing decisions. Business solutions are available to help companies communicate with customers and resolve their consumer complaints.
For more information about PissedConsumer.com or to learn more about the company’s upcoming MarTech participation, please visit http://www.PissedConsumer.com or contact Joanna Simpson at 262-674-6466.
Joanna Simpson, Media Relations
Consumer Opinion LLC
1930 Village Center Circle #3-6853
Las Vegas, NV 89134