By exposing common tax-related complaints, our hope is that consumers will be able to make better-informed decisions in hiring reputable tax preparation professionals.
New York (PRWEB) January 19, 2015
U.S. consumer advocacy and customer complaints website, PissedConsumer.com, collected and shared the most common tax preparation complaints from its database. To help people avoid similar problems when filing their 2014 taxes, PissedConsumer.com assembled tax preparation tips.
"When it comes to hiring financial professionals, such as a tax preparation service, trust is key," said Joanna Simpson of PissedConsumer.com. "By exposing common tax-related complaints, our hope is that consumers will be able to make better-informed decisions in hiring reputable tax preparation professionals."
The most common general tax preparation complaints reported to PissedConsumer.com throughout the previous year included:
- Tax services that weren't provided as promised;
- Problems receiving expected tax refunds after using a tax professional or service;
- General difficulties and complexities when using various tax preparation services;
- Issues with "line of credit" offers from tax preparation companies based on expected tax refunds.
To minimize chances of running into these common complaints, PissedConsumer.com recommends the following:
- If choosing tax software for a do-it-yourself approach, read reviews from past customers online and make sure the software deals with the unique tax situation presented, such as self employment.
- If hiring an independent professional to prepare taxes, seek reviews from local customers and check the professional's reputation with the Better Business Bureau (BBB). Also consider researching their credentials with state licensing boards if they are a CPA or tax attorney.
- Look beyond promises of big tax refunds. A tax preparation service's fee shouldn't be based on the size of the expected refund.
- Prepare financial records ahead of time to minimize any complications with the return.
- Remember that refund-related lines of credit are not guaranteed.
- Carefully evaluate fees before choosing a tax preparer, especially if dealing with complicated returns or overdue taxes. Some firms have been reported for using scare tactics to solicit high fees from consumers, which could otherwise be used to pay federal or state taxes directly.
Reading numerous tax preparation consumer complaints will help you to better prepare for the tax season.
PissedConsumer.com is a premier consumer advocacy group, featuring consumer reviews and complaints in a social networking environment. The company uses online tools to publicize reviews and complaints filed by consumers on the Internet. In addition, the website offers a set of free tools necessary to bring customer disputes to a fast and successful resolution, including a consumer complaint letter generator and collection of consumer tips and advice in the site’s consumer advocacy section.
For more information about PissedConsumer.com or consumer complaints related to taxes please visit PissedConsumer.com or contact Joanna Simpson at 262-674-6466.
Joanna Simpson, Media Relations
Opinion Corp. DBA PissedConsumer.com
1732 1st Ave #25581
New York, NY 10128