Three qualities make Pooki’s Mahi’s fulfillment team unique: quick/accurate, reliable 2-day delivery network and flexible. We’re launching our new fulfillment center in Q4 before the start of the holiday season. 2-Day delivery across all Lower 48 states.
Silicon Valley, CA (PRWEB) September 25, 2014
Pooki’s Mahi announced today it launched a pilot at its new fulfillment center to test the entire supply chain eco-system. The objective is to identify and work out challenges for orders to meet a two-day target delivery across the Lower 48 states.
As a startup closing sales and increasing revenue is more important than improving operations. It is very easy to not focus on fulfillment or optimizing the entire supply chain. Online customers have come to expect free shipping with a delivery of no more than 5 business days.
“Pooki’s Mahi’s customers want free shipping and their orders delivered yesterday without paying extra for it. Unless you shop online 100% of the time our customers could not justify paying for an expedited delivery membership. Our customers provided feedback that free shipping meant they could receive their orders between three to five business days regardless of where they’re located,” says Pooki’s Mahi’s Founder/CEO Les Magsalay-Zeller.
Les explains, “Our customers’ order data confirmed the top products delivered to the East Coast, South and parts of the Midwest. Fulfillment for these 100% Kona coffees, award-winning teas and specialty food products will move to the new fulfillment center. Pilots are dry runs and tests entire supply chain eco-systems including our fulfillment partner’s order management environment. Three qualities make Pooki’s Mahi’s fulfillment partner unique: quick fulfillment, reliable 2-day delivery network and flexibility to handle Pooki’s Mahi’s corporate and private label customers.”
“We’re launching our new fulfillment center in Q4 before the start of the holiday season. Free shipping with a delivery time between 1-2 days for all orders in the Lower 48 states benefits all of Pooki’s Mahi’s customers and partners.”
Pooki’s Mahi outscores its competitors in Amazon and Rakuten’s marketplaces with a perfect score of 100% for shipping, service and feedback received. Pooki’s Mahi’s customers provided high marks for customer service, feedback and were ecstatic to hear delivery of orders within two business days will become the new standard.
Pooki’s Mahi included the free shipping component to all products. Wholesale, private label and corporate customers are happy to know they will receive orders as soon as 1-2 days without paying extra.
About Pooki’s Mahi:
Pooki’s Mahi is a Silicon Valley-based etailer offering exotic 100% Kona coffees, award-winning teas, sweeteners, gourmet salts, macadamia nuts and other specialty food products at reasonable prices. Since its online launch in 2013, Pooki’s Mahi products have been a favorite of customers, charities, celebrities and athletes and have been featured at red carpet events including Celebrity Gift Suites and Celebrity Poker tournaments. The products have been endorsed by many celebrities and athletes and seen on several television shows.
For more information on Pooki’s Mahi selection of 100% Kona coffees, award-winning teas, wholesale or to participate in the private label pilot, visit http://www.pookismahi.com. To keep up with Pooki’s Mahi news an access special offers, join our email list and follow us on Facebook and Twitter (@pookismahi). Pooki’s Mahi has a zero tolerance stop cyber-bullying policy. Any suspicious activity will be documented and reported to the appropriate authorities. Go to http://stopbullying.gov to learn more.