Customers expect high quality products like the 100% Kona coffee single serves. It ranked #1 (Hot New Releases) and #6 (coffee category) for top marketplace. We address all customer complaints because we want to maintain our high repeat customer base.
San Francisco, CA (PRWEB) June 30, 2015
Pooki’s Mahi announced today it launched an improved 100% recyclable environmentally friendly single serve cup for the popular 100% Kona coffee, Decaf single serve products.
The original 100% Kona coffee DECAF single serves did not meet Pooki’s Mahi’s high standard of quality. Customers logged multiple complaints:
1. Circular lid would explode in a variety of single serve brewers.
2. Actual cup is plastic and not recyclable.
3. The sides of the cup showed signs of melting near the lid area.
4. Unable to smell the coffee; assume the coffee is fresh.
5. Not expiration date or lot code at the cup level
6. The outside packaging did not protect the single serves.
Pooki’s Mahi terminated the partnership with the original manufacture. The new manufacturing partner for Pooki’s Mahi’s environmentally friendly 100% Kona coffee kcups® has the capacity and has been producing the new line of 100% Kona, 100% Hawaiian and Kona flavored coffee single serves since early 2015. Customers have given the new ECO single serve cups very high ratings at several top online marketplaces.
“A lot of planning went into Pooki’s Mahi’s new product line, ECO Single Serves for 100% Kona and 10% Kona flavored coffees. I spent a lot of time listening to Pooki’s Mahi’s customers, suppliers, manufacturing partners and my executive advisors. We incorporated feedback from our distributors to protect the product, make it eco-friendly and easy to access. From our repeat customers we added a stronger roast and the ability to smell the coffee. Our wholesalers wanted additional flavors and roast levels without sacrificing quality,” explains Pooki’s Mahi’s CEO Les Magsalay-Zeller.
Les continues, “Pooki’s Mahi’s ECO Single Serve product line was a concept in 2012. It has taken nearly three years to launch 11 new 100% Kona and 10% Kona flavored coffees that is 97% biodegradable and individually wrapped. Customers expect high quality products like the 100% Kona coffee single serves from Pooki’s Mahi. It ranked #1 in Hot New Releases and #6 in the coffee category for top marketplace. We do our very best to address all customer complaints because we want to maintain our high repeat customer base.”
Pooki’s Mahi’s new 100% Kona decaf coffee single serve is priced at $47.99 USD. The price includes 24 individually wrapped single serves. Both decaffeinated Kona coffees were roasted in machines that are not in contact with wheat/gluten, tree nuts, fish, shellfish, eggs, milk or soy. Shipping to the Lower 48 States is included. The new products are compatible with Keurig® 1.0 K-cup or similar brewers.
Pooki’s Mahi’s CEO Leslie Magsalay-Zeller works hard to source suppliers that consistently produce award-winning products for long-term partnerships. As an expert in New Product Introduction (NPI) and Go-To-Market (GTM) launch Les brokered partnerships with world-class fulfillment companies with a strong operations focus.
The Silicon Valley startup plans to bring complimentary shipping to several global locations closer to Pooki’s Mahi’s wholesale and distribution customers.
For use in the Keurig® K-Cup® Brewing system. Pooki's Mahi is not affiliated with Keurig, Inc. Keurig® and K-Cup® are registered trademarks of Keurig, Inc.
Frustration-Free Packaging® are registered trademarks of Amazon, LLC.
The Academy Awards ® is a registered trademark of the Academy of Motion Picture Arts and Sciences®. The Gift Suites where Pooki’s Mahi’s products are show cased are not authorized by and is not associated with the Academy of Motion Picture Arts and Sciences®, The Academy Awards®, or any of its official partners or vendors.
About Pooki’s Mahi:
Pooki’s Mahi is a Silicon Valley-based etailer offering exotic 100% Kona coffees kcups®, award-winning teas, and other specialty food products at reasonable prices. Since its online launch in 2013, Pooki’s Mahi products have been a favorite of customers, charities, celebrities and athletes and have been featured at red carpet events including Celebrity Gift Suites and Celebrity Poker tournaments. The products have been endorsed by many celebrities and athletes and seen on several television shows.
For more information on Pooki’s Mahi selection of 100% Kona coffees, award-winning teas, wholesale or to participate in the private label pilot, visit http://www.pookismahi.com. To keep up with Pooki’s Mahi news an access special offers, join our email list and follow us on Facebook and Twitter (@pookismahi). Pooki’s Mahi has a zero tolerance stop cyber-bullying policy.