Pooki’s Mahi Improves 100% Kona Coffee Pods Subscription Platform
San Francisco, CA (PRWEB) April 30, 2016 -- Pooki’s Mahi, a Silicon Valley retailer startup of award-winning 100% Kona coffee pods announced it improved its subscription platform to deliver a better customer experience, predictability to its supply chain ecosystem and expand its repeat customer base beyond traditional marketplaces.
One third of Pooki’s Mahi’s existing customer base purchased 13 or more times. Subscribers of Pooki’s Mahi’s 100% Kona coffee pods continue to enjoy prioritized order fulfillment, free shipping to the Lower 48 States on all plans and be the first to access and review Pooki’s Mahi’s new 100% Kona coffee pods offerings.
What subscribers can expect:
1. Pay as low as $1.70 per cup ($40.80) for a six-month coffee subscription.
2. Ability to update subscription plans any time.
3. Ability to view and manage subscriptions in a calendar format.
4. Receive payment reminders prior to incurring a charge.
5. Gift subscriptions
6. Ability to build a personalized subscription based on frequency.
7. Automatic shipment delivered to your door, as often you like.
8. Zero cost shipping to Alaska and Hawaii on three month subscription plans.
9. Zero cost shipping to Canada and Mexico on six month subscription plans.
Founder/CEO Leslie Magsalay-Zeller explains, “Pooki’s Mahi’s 2016 Technology Roadmap is full of infrastructure improvements and new platform integrations. We spent almost two years improving integrations between systems supporting sales, customer success and operations that are the backbone to our supply chain ecosystem. Pooki’s Mahi’s subscribers provided feedback to uses cases that did not delight them or created frustration. The customer base included business clients in event planning, convention centers, restaurants, retail, shopping malls, hotel, travel and corporate cafeterias.”
Les continues, “Prior to the latest platform update fulfilling subscription orders was extremely challenging. One third of Pooki’s Mahi existing customer base has purchased 13 or more times. Pooki's Mahi's subscriber (customer) base will grow as the company continues to introduce new products. Our success wouldn’t have been possible without being diligent on delivering on an approved technology roadmap, utilizing an agile product development methodology and collaborating with strong technical savvy partners.”
Currently Pooki’s Mahi offers one-time, monthly, three month and six month subscription plans for five 100% Kona coffee pods, four 10% Kona coffee single serves blends, 100% Maui Mokka coffee pods and 100% Ka’u coffee pods.
Pooki’s Mahi’s Subscription Program conditions include:
1. Customers must have a Pooki’s Mahi account in order to manage the purchased 100% Kona coffee pods through the Program.
2. A Pooki’s Mahi subscription account is required to purchase a subscription plan. Customers will be billed one-time, monthly, every three months or every six months depending on the plan’s frequency. Customers can modify or cancel the billing cycle by logging into the account to make the required changes.
3. Pooki’s Mahi Coffee Subscription Plans are specific to the customer and may not be assigned or transferred to any third party.
4. Products in Pooki’s Mahi's 11 Coffee Subscription Plans are set. By accepting a customer into the Program, Pooki’s Mahi is not contracting with the customer to regularly supply the products requested. The customer’s participation in Pooki’s Mahi Subscription Plans will be treated as establishing a standing request to process an order from the customer in relation to the products selected for the specific Pooki’s Mahi Subscription Plan.
5. Each order cycle will be treated as a separate acceptance of an offer to sell the products submitted on the working day. The working day will start the order cycle for the subscription and determine the next delivery date for the next subscription.
6. Refer to Pooki’s Mahi Terms of Sale for more information.
7. Pooki’s Mahi reserves the right to accept or refuse subscription requests at our discretion.
To inquire about setting up a subscription account, visit Pooki’s Mahi’s Subscriptions online store or find out more about Pooki’s Mahi’s Subscription Policy.
For use in single serve coffee makers' brewing systems. Pooki's Mahi, The PMO Practice and Matcha Matcha Man are trademarks of Pooki's Mahi.
The Academy Awards® is a registered trademark of the Academy of Motion Picture Arts and Sciences®. The Gift Suites where Pooki’s Mahi’s products are show cased are not authorized by and is not associated with the Academy of Motion Picture Arts and Sciences®, The Academy Awards®, or any of its official partners or vendors.
About Pooki’s Mahi:
Pooki’s Mahi is a Silicon Valley-based private label manufacturer offering award-winning 100% Kona coffees and other specialty food products at reasonable prices. Since its online launch in 2013, Pooki’s Mahi products have been a favorite of customers, charities, celebrities and athletes and have been featured at red carpet events including Celebrity Gift Suites and Celebrity Poker tournaments. The products have been endorsed by many celebrities and athletes and seen on several television shows.
For more information on Pooki’s Mahi selection of 100% Kona coffees, award-winning teas, wholesale or to participate in the private label pilot, visit http://www.pookismahi.com. To keep up with Pooki’s Mahi news an access special offers, join our email list and follow us on Facebook and Twitter (@pookismahi). Pooki’s Mahi has a zero tolerance stop cyber-bullying policy.
Contact Information
Pooki’s Mahi
support(at)pookismahi(dot)com
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Customer Success, Pooki's Mahi™, http://pookismahi.com/pages/contact-us, +1 888.867.8717 Ext: 102, [email protected]
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