Pooki’s Mahi rewards loyalty and providing insightful feedback to improve private label products by spoiling repeat customers and coffee subscribers through the Customer For Life Program.
Silicon Valley, CA (PRWEB) March 27, 2017
Silicon Valley startup Pooki’s Mahi announced today it launched the Customer For Life Program to reward repeat customers for loyalty, continuous feedback to improve 100% Kona coffee pods, white truffle salts, custom tea blends and private label products channel.
Pooki’s Mahi Founder/CEO Les Magsalay-Zeller explains, “Pooki’s Mahi’s aims to spoil repeat customers and coffee subscribers through the Customer For Life Program. The customer appreciation program is Pooki’s Mahi’s way of thanking loyal customers for loyalty and providing insightful feedback to improve Kona coffee pods, private label single serve tea pods and the existing ecommerce platform. Pooki’s Mahi executives consistently reaches out to coffee subscribers and private label customers to obtain features and a list of improvements.”
The Silicon Valley executive continues, “Customer feedback was integrated into Pooki’s Mahi 2017 company roadmap. Pooki’s Mahi has been implementing the 2017 company roadmap which resulted in an increase in coffee subscribers, repeat customers from brand recognition for manufacturing luxury private label products. Pooki’s Mahi prioritized integrating digital marketing, technology, and supply chain in an updated ecommerce platform. A core cultural manifesto of Pooki’s Mahi is to deliver high customer value. Pooki’s Mahi delivers consistently because the company understands the customer journey.”
Pooki’s Mahi launched the Customer For Life Program in beta in 2016 to the 100% Kona coffee subscribers, celebrity brand influencers and select private label customers. Pooki’s Mahi is now expanded the program to include all customers. Orders fulfilled by Pooki’s Mahi qualify for the customer appreciation program.
There is no fee or additional shipping charges to customers who qualify. Customers who placed every sixth order on Pooki’s Mahi, Walmart and orders fulfilled by Pooki’s Mahi on Amazon are enrolled in Pooki’s Mahi Customer For Life program. The Customer For Life Program applies to non-subscribers. Pooki’s Mahi coffee subscribers receive a complimentary shipment of one variety pack of Hawaiian Kona coffee pods on six-month coffee subscription plans.
Pooki’s Mahi will ship one variety pack of Hawaiian coffee pods or truffle salts to repeat customers every month to qualifying customers. Pooki’s Mahi may ship pre-launched products such as the upcoming private label tea pods or the Matcha Matcha Man collection of green tea inspired products. Tea, salt, Kona coffee variety packs are based on previous orders.
Pooki’s Mahi and systems from online retailers will reconfirm the number of orders placed. Pooki’s Mahi customer success team schedules shipments from Sunday through Thursday for repeat customers the last week of each month.
What repeat customers can expect from Pooki’s Mahi Customer For Life Program:
1. Applies to non-subscribers that purchased every sixth order.
2. Applies to orders fulfilled by Pooki’s Mahi on Walmart, Amazon, and select online retailers.
3. Six-month coffee subscribers receive a free shipment.
4. Customer For Life shipments are shipped via Fedex Ground service at no cost to the customer.
5. The number of orders are tracked and verified in Pooki’s Mahi and online retailers’ systems.
6. Pooki’s Mahi will update Facebook Events page with estimated shipments dates.
Pooki’s’ Mahi welcomes feedback from repeat customers in the Customer For Life program.
About Pooki’s Mahi:
Pooki’s Mahi™ is a Silicon Valley-based private label coffee pods and custom promotional products manufacturer offering Hawaiian 100% Kona coffee and award-winning private label teas in sustainable single serve cups. Private label brands partner with Pooki’s Mahi for the efficient supply chain, go to market launch and new product introduction expertise. Since its online launch in 2013, Pooki’s Mahi products have been a favorite of customers, charities, celebrities and athletes and have been featured at red carpet events including Celebrity Gift Suites and athletes and seen on several television shows. Pooki’s Mahi’s mission is to revolutionize the supply chain ecosystem to make it efficient by using technology in bringing the highest quality Kona coffees into the market in a sustainable, compostable cup. Hawaiian coffees are harvested/roasted in Hawaii, single serve cup manufactured in US and distributed to several fulfillment centers in the US.
For more information on Pooki’s Mahi custom private label coffee, pods pricing, cost of single serve tea pods visit Pooki's Mahi Private Label Products platform. Buy Kona coffee subscriptions at http://subscriptions.pookismahi.com. Follow Pooki’s Mahi on Instagram, Facebook, or Twitter to keep up with news insights to launching custom promotional products. Pooki’s Mahi has a zero tolerance for firms engaged in cyber-bullying, cyber-criminal, slander, negative reviews, or cultural discrimination.