PracticeSuite Selects Relatient To Power Patient Reminders, Intake, Surveys, Secure Messaging, And Self-Scheduling For 57,000 Medical Professionals

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Strategic Partnership Set To Deliver An Advanced, Integrated Patient Engagement Solution

"PracticeSuite clients will have a full suite of patient engagement solutions powered by Relatient to reduce no-shows, improve patient intake, increase outreach and communication, and improve patient satisfaction." Trey Wilson, CRO, PracticeSuite

PracticeSuite, Inc., a Silicon Valley, California-based, Physician Practice Management Software, SaaS platform and Revenue Cycle services company announced selecting Relatient, Inc., a fast-growing and highly-rated, SaaS-based Patient Engagement company, to be the exclusive platform powering PracticeSuite’s next-generation patient engagement for its SaaS clients.

“Newer patient engagement solutions are creating huge productivity, revenue, and patient satisfaction gains for practices and Relatient is leading the category. Relatient has the highest customer-rated patient engagement platform, and we’re now excited to make it part of our offering to physicians’ practices,” cites Trey Wilson, Chief Revenue Officer of PracticeSuite. “PracticeSuite clients will have a full suite of patient engagement solutions powered by Relatient to reduce no-shows, improve patient intake, increase outreach and communication, and improve patient satisfaction.”

Through this strategic partnership, PracticeSuite SaaS clients will have API-based bidirectional connectivity to Relatient’s full suite of patient engagement solutions including:

  • Appointment Reminders: to reduce no-shows with unlimited voice, email, and text and deliver a medical appointment reminder service, missed appointment rescheduling, and recalls
  • Satisfaction Surveys: to get real-time feedback and generate online reviews
  • Broadcast Messaging: to save time updating patient groups on-demand with text, email, and/or voice
  • Registration & Check-In: a mobile-first intake solution to pre-register ahead of appointments
  • Online Patient Scheduling: to empower patients and staff with 24/7 scheduling
  • Automated Waitlist: to fill last-minute cancelations with automatic messaging
  • Two-Way Texting & Secure Messaging: to end phone tag with intuitive one-to-one patient texting and secure clinical messaging
  • Health Campaigns: to get patients back on the books when the time is right

“Digital patient engagement continues to be more and more critical for healthcare organizations keeping up with daily patient expectations and administration. PracticeSuite gets it—they understand how important it is for providers to not only check the box of engagement, but also have a solution that is proven, flexible, and fully integrated with the practice management system,” said Robbie Abt, Senior Vice President of Relatient. “PracticeSuite is an innovative company, and we look forward to powering their patient engagement platform.”

About Relatient

Relatient is an industry-recognized and award-winning, SaaS-based patient engagement company that improves patient and provider communications for increased patient satisfaction and improved productivity. Relatient has engaged more than 25 million patients on behalf of U.S. providers, medical practices, hospitals, and health systems and annually delivers 120 million patient messages. Relatient’s platform integrates with more than 85 practice management and electronic health databases to stop the phone tag, eliminate bottlenecks, reduce no-shows, drive appointments, increase online reviews, get patient feedback, and speed patient payments, all while supporting health and care quality initiatives. Visit http://www.relatient.net, call 866-473-8160, or follow Relatient on Facebook, Twitter, and LinkedIn.

About PracticeSuite

PracticeSuite is a cloud-based healthcare technology solution and revenue cycle management service provider for independent practices. With vast experience in medical billing, practice management and electronic health record, and patient engagement solutions, PracticeSuite’s customer-centric approach services over 57,000 medical professionals. Since 2004, PracticeSuite has been delivering innovative, integrated solutions focused on the productivity and profitability of ambulatory care providers. For more information, visit http://www.practicesuite.com.

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