Prime Document Grows Customer Care Team

A former customer of Manchester-based document management company Prime Document has joined the team to build even higher standards of client care.

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New Prime Document Manager Andrew Keating

Andrew Keating

I will have the opportunity to shape how we deliver support to Prime Document’s customers, ensuring we win and retain business based on excellent levels of care.

(PRWEB UK) 25 April 2014

Andrew Keating has been appointed Senior Customer Account Executive, having previously worked for Prime client City Link. His appointment represents continued expansion for the firm, which recently celebrated its 15th anniversary.

Andrew’s role will be to help shape the strategy for Prime Document’s customer care service. He will also work with a number of clients to ensure they receive the support they need, when they need it.

Commenting on Andrew’s appointment, Financial Director Deborah Thompson, said: “We’re very excited to welcome Andrew to our growing team - he has the right skills and attitude to be a real asset to the business. Plus, his experience as a client brings fresh insight and will help us to focus on consistently delivering a first-class customer experience.”

Andrew said: “I am delighted to join a company that has service quality and customer satisfaction at the heart of its strategy. I will have the opportunity to shape how we deliver support to Prime Document’s customers, ensuring we win and retain business based on excellent levels of care. This is an exciting time for Prime Document and I am looking forward to playing my part in the company’s future success.”

Prime Document is a leading provider of printed and electronic document management and distribution services with global blue chip clients such as L’Oreal, Reebok, Unipart, and Johnson & Johnson.

Established in 1999, the company’s success is down to its innovative customer-centric approach. Prime Document’s clients benefit from an innovative electronic data interchange system which enables them to submit any data format, ready for automated creation and distribution. In addition, Prime Document can support secure financial electronic document management.

About Prime Document
Prime Document is a leading document management company, established in 1999 and based in Manchester.

The company provides a secure and reliable critical document production and distribution service to hundreds of companies across the UK, including a host of blue chip clients and brands from L’Oreal to Adidas.

Prime Document has been awarded the highest accolade possible by QMS International BenchmarQ: the Diamond Award, achieving 95% customer satisfaction levels.

For more information about Prime Document, please visit their website at: http://www.primedoc.co.uk.

Prime Document Limited
Unit 3, Park Seventeen
Moss Lane, Whitefield
Manchester
M45 8FJ

Tel: 0161 766 5544

http://www.primedoc.co.uk


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