Our products are guaranteed to provide 100% Satisfaction in every way. We want you to be completely satisfied with Telematic and the products you purchase from us. If you're not, our Satisfaction Guarantee will give you peace of mind.
Calgary, AB (PRWEB) November 06, 2014
Canadian-based process control and instrumentation firm Telematic Controls continues to strive towards industry-leading customer service with a comprehensive satisfaction guarantee. Customers are given a 60 day total money back policy if not completely satisfied with their purchase, which also includes a No-Restocking fee for the first 25 units.
Bobbin Toms, Manufacturing and Inventory Manager, says “Our products are guaranteed to provide 100% Satisfaction in every way. We want you to be completely satisfied with Telematic and the products you purchase from us. If you're not, our Satisfaction Guarantee will give you peace of mind.”
Telematic looks to create a more flexible online shopping experience for customers with ease-of-mind purchasing. Understanding exactly what pressure switch, regulator, or transducer to select can be difficult, and Telematic recommends customers put their products ‘through their paces’ to make sure it’s the right fit. If not, returns can be cash or in store credit towards future purchases.
Giving time for proper analysis of a product will ensure long-term satisfaction with a purchase. Telematic recommends purchasing singular products and testing them in the field before buying in bulk, and backs this up with a 25 Unit No-Restocking Fee. Up to 25 units can be refunded for no charge; any orders over this quantity apply to a limited warranty.
For example, if a customer orders a standard product under 25 units, there is no restocking fee. However, any orders over 25 units will result in 15-50% restocking fee depending on the order size. Additionally, custom-made products are exempt from the 60 day guarantee due to their unique nature. This also includes sale items and discontinued merchandise. For more information, visit the Telematic satisfaction guarantee (link) page on their site.
Coupled with the new shipping calculator, Telematic continues to offer innovative ways for professionals to shop on the online store telematic.com. For more information on product warranty, visit https://www.telematic.com/SatisfactionGuarantee.aspx. For inquiries, use the contact information provided. The content of this press release is a summarization of the Telematic Satisfaction Guarantee policy and are subject to the Terms of Sale on http://www.telematic.com/TermsAndConditionsOfSale.aspx which can change without notice.