PropertyValueLookup.com Expanding Customer Complaint Division

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Bringing on New Staff to Make Sure Every Customer Complaint is Handled as Quickly and Fairly as Possible

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PropertyValueLookup.com said that they will also increase the amount of training the customer complaint division goes through.

PropertyValueLookup.com is going to dramatically increase the number of staff in their customer complaint division in order to respond to the needs of their customers, the company said yesterday.

“As our company has expanded, we have found that we need more people on hand to respond when a customer has a complaint,” a PropertyValueLookup.com spokesman said. “This does not mean that we are having problems – it just means that as we grow and attract more customers, there are always going to be a few who have a complaint, and we want to be able to help all of them the best we can.”

The goal in increasing the staff of the customer complaint division is to make sure that each and every customer with a complaint gets his or her complaint resolved in five minutes or less, he said.

“We also don't want any customer calling with a complaint to be put on hold for more than 90 seconds,” he said. “And we want to make sure that each and every complaint is handled in an understanding way and not rushed.”

PropertyValueLookup.com said that they will also increase the amount of training the customer complaint division goes through.

“We want to provide the best customer service anywhere,” he said. “Handling a customer complaint well is what builds respect for your company and word-of-mouth advertising.”

About PropertyValueLookup.com:

Customer service website PropertyValueLookup.com was created to serve the needs of public records clients across North America. With thousands of requests processed each day, PropertyValueLookup.com continues to grow as a reputable customer service resource. Visit PropertyValueLookup.com to chat with a live representative, call 1-866-727-5728, or email manager(at)PropertyValueLookup(dot)com with any questions or concerns.

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Mary Ward
@PropertyValueL
since: 09/2013
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