Begins Customer Satisfaction Survey

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Hopes to find out where they are doing well and in what areas the company can improve.

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The survey will be sent out to all current and former customers. has started a massive customer satisfaction survey in order to find out what they can do to serve their customers better, the company announced yesterday.

“No matter how good you think your company is doing, there are always ways that you can improve,” a spokesman said. “And the only way to honestly know what you could be doing better is to go to your customers and ask them directly. That's what we are trying to do here.”

The survey will be sent out to all current and former customers, he said.

“We'll ask them directly what they liked about our products and services,” he said. “Then we'll ask them what they didn't like. Finally, we'll ask them what they think we can do to improve in the future.”

The end goal of the survey is to improve the reports they send out to potential real estate buyers and also boost their customer service standards, the spokesman said.

“Customer service has always been our main priority, so if there are any areas where we can improve our customer service policies we want to know about it,” he said. “That is at the heart of any company that wants to continue to grow in the future.”

The survey is expected to take roughly four weeks, at which point the results will be made public, he said.

“We are going to take our time and do it right,” the spokesman said. “This is a serious move by our company to become the best in the industry.”


Customer service website was created to serve the needs of public records clients across North America. With thousands of requests processed each day, continues to grow as a reputable customer service resource. Visit to chat with a live representative, call 1-866-727-5728, or email manager(at)PropertyValueLookup(dot)com with any questions or concerns.

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Mary Ward
since: 09/2013
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