Reducing boarding time by just one hour can save $13,298 a day.
Irvine, CA (PRWEB) November 18, 2014
Q-nomy Inc., a developer of service process-automation software for hospitals, healthcare systems and other industries announced the launch of its newest office today in Irvine, California.
The Southern California office is focused on leveraging Q-nomy’s proprietary Q-Flow® technology to help hospitals and health systems address the growing challenge of patient flow, emergency department wait times and operating room scheduling.
“A recent study of a major academic medical center in Massachusetts revealed that reducing boarding time by just one hour could save as much as $13,298 a day,” says Q-nomy healthcare solutions group manager, Paul Páez. “That’s $221 a minute.”
According to the CMS, the current average wait time for a patient at a U.S. hospital is more than 4.5 hours, with many larger hospitals experiencing wait times that are twice as long.
“Long waits and overcrowded emergency departments lead to diversions, poor patient experience scores, untimely readmissions, patients leaving without being seen and a host of other related costs and lost revenue opportunities,” says Paul. “Meanwhile, improved patient flow greatly enhances the patient experience, facilitates improved patient care and reduces staff stress. That makes the ROI of improving patient flow very easy to measure and quick to realize.”
Since 2002, Q nomy has been a global, pioneering and leading developer of software solutions that optimize the customer or patient experience through innovative queueing, appointment scheduling and process automation technologies. Q-nomy Inc. has offices in the U.S., Canada, and the U.K., with partners throughout the rest of the world. The Q-nomy office in Southern California is located at 18301 Von Karman Ave., Suite 910, Irvine, CA 92612.
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