Introducing GMAX: A New Standard for Garland Manufacturing Excellence

Share Article

Garland launched a new quality assurance program designed to improve its manufacturing process and maintain the company’s high standards of quality. GMAX helps open the lines of communication between key players in our product manufacturing process, leading to higher product quality and performance.

Garland's GMAX program engages the entire manufacturing team in quality assurance.

Garland's GMAX program engages the entire manufacturing team in quality assurance.

… our quality assurance team went from just one department to the entire manufacturing team.

Garland recently introduced a new quality assurance and communication program for its manufacturing operations at the company's Cleveland headquarters. GMAX, which stands for Garland Manufacturing Attention to Excellence, is a proactive program designed to provide more education to the manufacturing staff and open the lines of communication between key players in the product manufacturing process.

At its core, the concept is to keep all involved – from team members working on the production line to the management team – well informed with up-to-date information. The program also outlines a strategy for improving on safety, quality, inventory and efficiency. Each piece of the GMAX program was designed with one goal in mind: engage employees in a positive way that fosters personal ownership and a healthy team dynamic to maintain Garland’s high standards.

The GMAX program brings together many of the departments – manufacturing, product management, research, quality, and safety – that help make Garland's products a success in the factory as well as out in the field. One of the most exciting pieces of the program is the GMAX Command Center – a new room built in the manufacturing plant with product mock-ups, educational information about Garland products, and real-time information from the Product Management and Quality teams.

Already, the new program has brought positive changes to the Cleveland operations. “Now that all of our team members know the goal and everyone is educated on the what and why of what we’re trying to accomplish, our quality assurance team went from just one department to the entire manufacturing team,” said Colin Downey, plant manager.

The GMAX program will continue to grow and evolve to meet the needs of a constantly changing business landscape while striving to always put Garland's customers first. Garland is proud to offer this additional promise to customers that, even after 120 years in business, the company’s focus is always on quality and improvement.

About The Garland Company, Inc.
The Garland Company, Inc. is one of the worldwide leaders of quality, high-performance roofing and building envelope solutions for the commercial, industrial and institutional markets. For over 120 years, Garland has continually developed unique product and service offerings that have raised the bar of performance while exceeding the individual needs of customers throughout the world. Today, our network of over 200 local building envelope professionals is strategically positioned throughout the United States, Canada and the United Kingdom to provide quality building envelope solutions for single and multi-property facilities. The Garland Company Inc., headquartered in Cleveland, Ohio, is an ISO 9001:2008 certified company.

For more information, visit http://www.garlandco.com or call 800.321.9336.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Michelle Sweitzer
The Garland Company
+1 (800) 762-8225 Ext: 704
Email >
Visit website