John Raio Named President of Quality Uptime Services

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Quality Uptime Services, one of the nation’s leading independent service providers for UPS maintenance and data center reliability, is pleased to announce that John Raio has been named the company’s new President, effective immediately.

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Quality Uptime Services leads the industry in terms of field engineer expertise, rapid crisis response, all-vendor know-how, and total commitment to client satisfaction. I look forward to growing and constantly improving the Quality Uptime team.

Quality Uptime Services (Quality Uptime), is pleased to announce that John Raio, formerly the company’s Senior Vice President of Operations, has been named company President. After successfully engineering the corporate sale of Quality Uptime from DSA Encore, Ron Croce, the former CEO, has handed the reins to John. As planned, Ron is moving on to pursue new startup opportunities, now that his work transitioning management to John is complete.

John brings longstanding experience and expertise to his leadership position with the firm, which he joined in 1998. First, as Service Sales Manager with DSA Encore, former parent company to Quality Uptime, John established and grew DSA Encore’s data center service division—particularly the resale of OEM services and third-party maintenance contracts.

As the service portion of DSA Encore’s business grew, John helped successfully transition the service business into its own separate division called DSA Mission Critical Services (MCS). In this capacity, John facilitated the organic growth of the organization—from one serving only the Northeast into a trusted nationwide network of field service engineers.

In 2014, DSA MCS became wholly independent from DSA Encore, and changed its name to Quality Uptime Services. By then, the organization had built a loyal client base and nationwide reputation for its all-vendor UPS maintenance expertise, in-house factory training program and relentless pursuit of data center uptime.

“Quality Uptime Services leads the industry in terms of field engineer expertise, rapid crisis response, all-vendor know-how, and total commitment to client satisfaction,” says John. “I look forward to growing and constantly improving the Quality Uptime team—and to exploring robust opportunities that enable even more enterprise clients to benefit from our proven record of success.”

As president of Quality Uptime, John leads a thriving organization that provides a comprehensive approach to data center reliability—one that provides preventative maintenance and emergency service programs for critical power equipment regardless of make, model and OEM, including UPS units, batteries, STS units, PDUs and other components. Leveraging its strategic partnerships, Quality Uptime can also provide comprehensive electrical testing, generator/transfer switch maintenance and HVAC/CRAC/chiller maintenance with the most experienced field service engineers in the industry.

Quality Uptime supports an array of clients nationwide across such diverse industry sectors as financial services, real estate, hosting and managed services, consumer products, telecommunications, education, health care and others. To find out how Quality Uptime Services can improve the reliability and uptime of any data center, mission critical facility professionals should visit http://www.qualityuptime.com or call Christine Timmerman, Marketing Manager at Quality Uptime Services, at (203) 740-4292.

ABOUT QUALITY UPTIME SERVICES
Quality Uptime Services is one of America’s leading independent UPS service organizations with the most-experienced field service engineers in the industry. Supporting a national client base across all industries, Quality Uptime Services provides preventive maintenance, emergency service and battery management programs for critical power equipment using a team of locally-based, factory-trained field service engineers that are employees of Quality Uptime Services. In conjunction with our partner network, we also provide testing and maintenance services across all mechanical and electrical critical power components. We are committed to sustainable environmental practices throughout every aspect of our business.

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Christine Timmerman
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