Telx Awards National Preventative Maintenance Agreement to Quality Uptime Services

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Quality Uptime Services, a leading independent service provider for UPS maintenance and data center reliability, announces that it has been awarded a preventative maintenance agreement by Telx, a nationwide provider of cutting-edge data center infrastructure solutions.

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Quality Uptime Services is thrilled to continue helping Telx support their uptime goals in even more data centers nationwide.

Quality Uptime Services (Quality Uptime), announces that it has been awarded a comprehensive managed maintenance agreement by Telx for all critical power and environmental equipment across Telx data centers nationwide. Under the terms of the agreement, which doubles the scope of the companies’ current relationship, Quality Uptime will maintain all critical power equipment across 1.2 million square feet of data center floor space, including all UPS units, VRLA and wet cell batteries—together with STS, and DC plants.

Quality Uptime will also provide managed maintenance services for all generators, ATS, and HVAC units at each site.

“Extending our 7-year partnership with Telx, as well as more than doubling the size of the contract with Telx, is a huge win for our team,” said John Raio, president of Quality Uptime, “and it absolutely validates the unique value we provide to our mission critical clients. As an important provider of data center infrastructure solutions that support hundreds of businesses demanding 100% uptime and 100% on-time service delivery SLAs, Telx understands our vendor-neutral philosophy and unmatched in-house team of experienced, factory-trained critical power field service engineers. Together with our totally customer-centric approach to client service, Quality Uptime is thrilled to continue helping Telx support their uptime goals in even more of their data centers nationwide.”

Quality Uptime will partner with Ensite Solutions, a premier single-source provider of critical HVAC support, to assist in delivering the managed maintenance portion of the contract. Together within a seamless online customer portal, Quality Uptime and Ensite will maintain all HVAC units, generators, ATS, as well as all critical power equipment.

With a comprehensive approach to increased data center reliability, Quality Uptime Services is well-positioned to service Telx and any other firm seeking critical power maintenance expertise. The company’s “vendor-neutral” approach enables preventive maintenance and emergency service programs for critical power equipment regardless of make, model and OEM, including UPS units, batteries, STS units, PDUs and other components—and with its partners, performs comprehensive electrical testing, generator/transfer switch maintenance and HVAC/CRAC/chiller maintenance with the most experienced field service engineers in the industry. Quality Uptime supports an array of clients nationwide across such diverse industry sectors as financial services, real estate, hosting and managed services, media, telecommunications, education, health care and others.

To find out how Quality Uptime Services can improve the reliability of your data center, mission critical facility professionals should visit or call Frank Monticelli, Director of Sales at Quality Uptime Services, at (203) 740-7877, Ext. 2.

About Quality Uptime Services
Quality Uptime Services is one of America’s leading independent critical power service organizations with the most-experienced field service engineers in the industry. Supporting a national client base across all industries, Quality Uptime Services provides preventive maintenance and emergency service programs for critical power equipment using a team of locally-based, factory-trained field service engineers that are employees of Quality Uptime Services. In conjunction with our partner network, we also provide testing and maintenance services across all mechanical and electrical critical power components. We are committed to sustainable environmental practices throughout every aspect of our business. Follow the latest news about Quality Uptime Services on LinkedIn:

About Telx
Telx is a new kind of data center solution provider fueling infrastructure, interconnection and business progress. With industry-leading 100% uptime and 100% on-time service delivery SLAs, Telx helps companies build more agile businesses faster with reduced infrastructure complexity and broader reach to new markets. A privately held company headquartered in New York with west coast operations out of San Francisco, Telx serves a broad range of industries from 20 data centers located across 13 US markets: the New York/New Jersey metro area, Chicago, Dallas, Los Angeles, San Francisco, Santa Clara, Seattle, Portland, Atlanta, Miami, Phoenix and Charlotte, N.C. Telx manages 1.3 million square feet of data center space and more than 50,000 network connections, enabling the interconnection of more than 10 million square feet of data center space globally. For more information about Telx, visit:, follow us on Twitter @Telx_Group, Facebook and join us on Google+ at

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Christine Timmerman
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