Regent in South Africa launches TIA core insurance solution

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TIA enables Regent Insurance Company to realize their vision of being agile and deliver better customer service

To turn our strategic vision into reality, we needed the right foundation to build upon. The TIA Solution enables us to engage our customer base efficiently and grow profitably

Regent Insurance Company Ltd (‘Regent’) is set to take full advantage of TIA Technology’s integrated policy and claims solution to meet their objective of growing into a more dominant, agile and customer-centric force in the local insurance market.

"To turn our strategic vision into reality, we needed the right foundation to build upon. The TIA Solution enables us to engage our customer base efficiently and grow profitably," says Mari Janzen, COO Regent.

Digital transformation is key.

Legacy software solutions are an increasing burden on insurance companies inhibiting them from meeting the demands of today’s dynamic marketplace. Choosing the TIA Solution was a strategic choice for Regent, in an effort to move away from aging legacy insurance software and to empower their business with business enabling technologies.

By deploying the TIA Solution, as part of their short-term business technology solution suite, Regent aims to increase automation, reduce duplicated workflows and manual processes, and improve time to market without increasing costs. At the same time, the company also aims to create market differentiation through service excellence, with a strong focus on reducing customer churn as well as attracting new customers.

Strong partnership.

Working together with TIA’s implementation partner Affecto, Regent has successfully implemented the TIA Solution in their short-term / motor retail product lines and is going forward with transferring products on a case by case basis to the new system. Using the latest TIA Solution Version 7, Regent is on track to becoming a market leading digital insurer.

TIA Quote Proposal: “First, I want to take the chance to thank Affecto for their exceptional work in implementing the TIA Solution for Regent.” says Jakob Schou-Meding, CEO, TIA Technology. “The partnership between TIA Technology and Regent is a testament how an innovative and future focused insurer can take full advantage of software solution that excels in flexibility, speed, and customer centricity.”

Products at the speed of demand.

TIA Technology helps Regent achieve its objectives of expanding their customer base and growing their market share in the region, because the TIA Solution is robust and easily scalable, allowing Regent to bring products to market quickly. It also enables a high degree of standardization across very different product categories, resulting in a highly usable software solution.

Insurance organizations today face the increasing challenge of containing information and application sprawl. The TIA Solution offers an easy way for Regent to achieve their information management goals. With a powerful yet flexible web architecture and a customer centric approach to information management, the TIA Solution has met Regent’s prerequisites for a modern, flexible and functional core insurance software solution.

“TIA will enable Regent to achieve broad functionality from a single software suite, enabling us to focus on providing better customer service more efficiently and make relevant product offerings that will drive the group’s success in the future.” says Mari Janzen, COO, Regent

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Jette Lundquist
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